Cassandra Clarke Email & Phone Number

Georgina, ON, CA

Newmarket, Ontario, Canada

• Provide on-going support to internal colleagues and Management, as well as assisting the sales managers and their teams for various retailers across Canada.
• Compile and analyse POS data across multiple retailers in Canada (SDM, Loblaws, London Drugs, Metro/FB, Pharmasave, SOF)
• Collaborate with team members on all promotional plans
• Review, track and manage promotional activity in Dynamics 365
• Complete and submit forms for new item listings and promotions to retailers
• … Show more Provide on-going support to internal colleagues and Management, as well as assisting the sales managers and their teams for various retailers across Canada.

Newmarket, Ontario, Canada

• Provided on-going customer support new and existing customers.
• Managed a high volume of customers with inquiries or concerns regarding accounts via telephone and e-mail
• Problem solving and analytical skills were developed and strengthened when troubleshooting customer issues
• Tracked all calls that were handles throughout a shift
• Prioritised and followed up with customers, if required
• Updated current customer information. Gauged customer concerns and escalating calls… Show more Provided on-going customer support new and existing customers.

Markham, Ontario

• Provided on-going support to team manager with staffing, scheduling, and reporting needs as well as assisting with on boarding requirements.
• Assisted and monitored a team of 8 service reps
• Assisted with all new hire requests, orientation, and materials
• Scheduled team shifts
• Reported on rep performance and tracking on a daily and weekly basis

Markham, Ontario

• Provided on-going support for hiring/account managers by sourcing candidates, screening resumes, and facilitating initial registration and interview.
• Completed the recruitment cycle from posting positions to screening resumes, to face-to-face interviews
• Closed out contract/permanent candidates in database
• Completed reference checking of candidates

Lindsay, Ontario, Canada

• Provided on-going customer support to clients searching for employment and job developers with their needs
• Screened resumes and hosted mock interviews
• Cold calls to potential employers
• Facilitated a workshop on career development
• Facilitated Health and safety meeting
• Assisted clients with resume writing and online application submissions

Uxbridge

• Provided on-going support to all real estate agents, brokers and was the first point of contact for all current and potential clients.
• Directed client phone calls to the appropriate agent and took down messages if requested
• Assisted agents as required with paperwork, filing and other administrative tasks
• Updated and added listing to the MLS and TREB websites
• Scheduled appointments for house viewings
• Carried out various ad hoc requests