Support Team Lead - (Senior Leadership)
Current
Portland, Oregon, United States
I am proud to lead the WEO Media Support Team and work with fellow department leads to implement company and department initiatives. - Hiring and Training Primary: Transitioning a hybrid team, to a fully remote team during high turn over has been a challenge. As a team lead, I have prioritized optimizing training tools, resource creation and interactive training sessions. - Support Program Management: Oversight and management of support services - Website management, fascilitating… Show more I am proud to lead the WEO Media Support Team and work with fellow department leads to implement company and department initiatives. - Hiring and Training Primary: Transitioning a hybrid team, to a fully remote team during high turn over has been a challenge. As a team lead, I have prioritized optimizing training tools, resource creation and interactive training sessions. - Support Program Management: Oversight and management of support services - Website management, fascilitating cross-department coordination and internal team support. - Provides direct support on Partner level tasks -assigned tasks across the core service areas: Operations Support, Dev Team, Social Media, Design and Pre-launch, Sales Governance Support, and Learning and Skill Development. Provides guidance on the functional procedures/processes/policies reflecting detailed knowledge of core service areas. -Leads in-depth research and takes point on case studies and analyses as well as proposal and implementation of next steps. Provides insight and advice concerning strategic direction and applicability of current, industry standard or innovative solutions based on in-depth understanding of the latest developments relevant to core service areas.-Responsible for providing high level vision to program/project manager or senior leadership to influence successful achievement of objectives of complex efforts.-Drafts correspondence, reports, white papers, minutes, spreadsheets, communications products, briefs, and other program management related review documentation. Show less