Cassandra Cusick Email & Phone Number

Continuing duties as a Reimbursement Analyst with an added emphasis on net revenue impact analysis, financial statement audits, and budgeting of contractual allowances.- Prepared Wage Index, Occupational Mix, and MHA Community Benefit schedules.- Attended numerous conferences and conducted extensive research making me the point person for the hospital on the 2005-2008 Medicaid DSH audit surveys.- Trained and supervised a summer intern with data collection necessary for the Medicare Cost Report B-1 statistics, A-8 adjustments, and Bad Debt analysis.- Identified $100,000 in lost gross revenue due to a system charging error. The OR department subsequently set up a daily report to capture missing revenue because of this find.

Provided financial support to the organization including assisting with the month-end financial statement closing process and preparation/input of the Medicare, Medicaid and Champus cost reports yearly. - Analyzed the hospital’s supply and implant expenses to ensure the expenses were recorded in separately identifiable billable and non-billable GL subaccounts and then subsequently worked with numerous department managers to make corrections. This process helped develop a one-to-one match of purchasing item # to FIM code #. - Attended two Medicare Cost Report training sessions led by BKD.- Worked closely with the Medicare and Managed Care Departments on reimbursement/system proration issues.- Provided feedback to department managers/employees regarding reimbursement questions and CMS regulation concerns.- Compiled and analyzed implant reimbursement schedules for billing and Managed Care Payor audit requests.

Assigned to three main Managed Care Payors to allow for a concentration of efforts and focus solely on their issues and timely resolution of those issues. Direct involvement with upper management to identify and resolve not only payor issues, but internal process issues as well. - Completed the Physicians’ Consultants, Inc CPT and ICD-9 Coding Class.- One of two Charge Master maintenance personnel responsible for inputting new charge codes, deleting old charge codes, and auditing the work of my counterpart.- Intense involvement in the new hire process including screening, interviewing, testing, and training.- Achieved recognition by peers and management through FACES Nomination.

Completion and organization of financial and administrative reports by use of various reporting tools including the analysis of these reports as assigned. Maintained close interaction with Insurance Companies to ensure the timely processing and payment of outstanding appeals. - Obtained extensive knowledge of all managed care contracts allowing for the initiation of contract review sessions with the Contracting department to recommend any necessary changes to future contracts.- Facilitated training and development classes for team members to allow for their continued advancement and knowledge base. - Maintained consistent above average performance allowing for the promotion to Financial Analyst.

Maintained close interaction with Insurance Companies to guarantee receipt and accuracy of payment. Identified trends and initiated resolution to prevent future discrepancies. Consistently maintained high productivity and accuracy levels.- Achieved recognition by peers and management through two Star Awards and two MVP Awards. - Performed monthly accuracy audits on processed accounts. - Involved with Patient Financial Services Customer Relations Committee where I provided recognition to outstanding employees and developed employee special events.

Bachelor Of Science, Business Administration/Marketing

Activities and Societies: Delta Sigma PiMinor in Communications

Education record