Cassandra Dehaan

Cassandra Dehaan Email and Phone Number

Sr. Manager Voice Product @ Asurion Protection Services, LLC
Cassandra Dehaan's Location
Belton, Missouri, United States, United States
Cassandra Dehaan's Contact Details

Cassandra Dehaan work email

Cassandra Dehaan personal email

About Cassandra Dehaan

Cassandra Dehaan is a Sr. Manager Voice Product at Asurion Protection Services, LLC. She possess expertise in leadership, six sigma, team building, customer relations, requirements analysis and 18 more skills.

Cassandra Dehaan's Current Company Details
Asurion Protection Services, LLC

Asurion Protection Services, Llc

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Sr. Manager Voice Product
Cassandra Dehaan Work Experience Details
  • Asurion Protection Services, Llc
    Sr. Manager Voice Product
    Asurion Protection Services, Llc Feb 2010 - Present
    Kansas City, Missouri, United States
    I design IVR routing, create scripting and design/review reporting for Asurion clients.
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  • Asurion
    Manager Process Improvement
    Asurion Apr 2005 - Present
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  • Asurion
    Voice Product Manager
    Asurion Aug 2010 - Apr 2019
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  • Dst Output
    Sr. Business Analyst
    Dst Output Oct 2004 - Apr 2006
    DST Output- 3/05-4/06-Initial team member in a newly developed Migrations team. Purpose to move applications from their current processing platform to InDocs. Created Business Requirements, Process Mapping and develped QA testing for applictions and Gatemarks.DST Fairway-10/04-3/05-Incorporation of Fairway’s Methodology and processing systems. Development of new windows/views and creation of Business Requirements and assisted in both the project and QA testing for the 423(b) product.
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  • Bfds Midwest
    Unit Manager
    Bfds Midwest 1993 - 2005
  • Dst Systems
    Unit Manager
    Dst Systems Feb 1993 - Oct 2004
    View

Cassandra Dehaan Skills

Leadership Six Sigma Team Building Customer Relations Requirements Analysis Call Center Business Analysis Software Documentation Vendor Management Process Improvement Visio Quality Assurance Program Management Supervisory Skills Cross Functional Team Leadership Customer Service Business Process Improvement Requirements Gathering Management Documentation Process Engineering Continuous Improvement Call Centers

Frequently Asked Questions about Cassandra Dehaan

What company does Cassandra Dehaan work for?

Cassandra Dehaan works for Asurion Protection Services, Llc

What is Cassandra Dehaan's role at the current company?

Cassandra Dehaan's current role is Sr. Manager Voice Product.

What is Cassandra Dehaan's email address?

Cassandra Dehaan's email address is ca****@****dge.com

What skills is Cassandra Dehaan known for?

Cassandra Dehaan has skills like Leadership, Six Sigma, Team Building, Customer Relations, Requirements Analysis, Call Center, Business Analysis, Software Documentation, Vendor Management, Process Improvement, Visio, Quality Assurance.

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