Triage Assistant
- Conducted clinical interviews with prospective patients, and carefully documented their medical background and presenting problems in EMRge
- Independently assessed prospective patients’ appropriateness for the practice, and decided which of our 100 clinicians would be the best fit for their needs
- Prioritized call backs to patients based on their level of distress
- Served as liaison between referring primary care physicians, new patients, and the practice’s clinicians
- Trained, and continuously mentored, 5 triage assistants
- Resolved conflicts with dissatisfied patients