Triage Assistant
● Conducted clinical interviews with prospective patients, and carefully documented their medical background and presenting problems in EMRge ● Independently assessed prospective patients’ appropriateness for the practice, and decided which of our 100 clinicians would be the best fit for their needs ● Prioritized call backs to patients based on their level of distress ● Served as liaison between referring primary care physicians, new patients, and the practice’s clinicians ● Trained, and continuously mentored, 5 triage assistants ● Resolved conflicts with dissatisfied patients