• Install, adjust, maintain, repair, and provide mechanical testing support to biomedical equipment• Interact with costumers to provide and process information in response to inquiries, concerns, and requests about products and services• Determine product issues by evaluating and analyzing the symptoms provided by customers• Diagnose and resolve issues and offer alternative solutions where appropriate with the objective of retaining customers when need is indicated • Perform incoming testing on all instrumentation to ensure functionality • Conduct scientific studies to support & troubleshoot company products • Prepare and present technical training for sales recruits

• Assisted in preparation of specimens, resulting in successful cervical fusions, mechanical testing, and data analysis • Improved design development and mechanical testing skills by shadowing senior engineers in a range of R&D roles • Volunteered as a liaison between medical staff and patients’ families to uphold the reputation of the hospital

• Helped the U-9 level Freestyle Ski Team develop skills as a Certified Level I Professional Ski Instructor• Communicated with parents regularly to provide detailed feedback on student performance