Cassandra Fratto Email & Phone Number

Jacksonville, FL, US

Waterbury, CT

Danbury, Connecticut

• Managing 5 core associates that balloons to 20+ each holiday season to successfully achieve Sales and KPI goals.
• Hire, train & develop sales associates to be well versed in all areas of the store through online training, role plays and in the moment coaching opportunities.
• Embracing the role of a district leader, fielding questions and concerns by my peers that can alleviate some of the workload of the district manager.
• Have travelled to multiple locations within district (7/15 stores) to help them become operationally compliant and increase efficiency within their 4 walls.
• 2016 Q4 Core Values award winner- Chosen by my peers as a leader who embodies Brookstone’s Core Values.
• 2015 Store Manager Contest winner - finished #2 in company assigned group for Holiday Sales vs. Plan contest, ending with a 21% increase in YOY sales.

Brookfield, CT

Directs client experience efforts that are consistent with OfficeMax/Office Depot standards; coaches associates on the client experience to increase transactions and capture client opportunities· Developed team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation· Ensured attainment of.

New Milford, Connecticut

Piloted new position with entirely new staff, consolidating three different teams into one more efficient unit. The main function of this team was to ensure all freight was received and packed out in a timely manner, store inventory integrity was true and out of stocks were kept to a minimum.Interviewed, hired and trained 25 new associates to join this.

Scarsdale, NY

Helped create and maintain the "Third Place" environment that was crucial to the success of the location. Consistently live to the standards of "A people business serving coffee" by creating and maintaining long lasting relationships with the customer and the community.Training and developing the team to maintain a bench of potential candidates for.

Greenwich, Connecticut

White Plains, NY

Bachelor Of Arts - Ba, Industrial And Organizational Psychology

Radio, Television, And Digital Communication