Cassandra Glavin Email & Phone Number

Nine Elms, England, United Kingdom

Senior financial role operating as a Finance Director, reporting directly to the Board. Key responsibilities included providing strategic financial leadership, overseeing financial operations and modernising finance systems and processes.• Review the monthly management accounts, ensuring accurate insight on financial performance is provided to the Board and senior management team.• Maintain and coordinate the management / financial accounting, management reporting and budgeting activities.• Monitor overhead expenditure and evaluate business cases for investment decisions. • Oversee the core financial operations including accounts payable, accounts receivable and payroll.• Oversee the cash management of the organisation, including cashflow forecasting and working capital management.• Managed year-end activities, overseeing the annual external audit and production of the statutory accounts.• Develop and maintain close working relationships with third parties including banking partners, external auditors and Defra. • Lead on the transformation project to deliver a new finance and property system, including updating processes to optimise use of the new system.

Reading, United Kingdom

Senior Finance & Commercial Business partner to the Senior Leadership Team within the Digital, Strategy & Transformation function. • Oversee the monthly reporting, forecasting, and budget cycles, challenging the budget holders on performance variances, and driving understanding of operational cost drivers.• Ensuring expenditure governance controls are in place, align to corporate policies and are appropriately adhered to.• Support the IT function in the negotiation of strategic contracts, delivering data analysis, insight, and commercial awareness to support business decisions.• Primary point of contact for financial and commercial link into wider Group functions• Managed a team of eighteen, with five direct reports, with responsibilities for Contract Management, Commercial Negotiation, Accounts Payable, and Financial management & reporting.

Reading, United Kingdom

• Accountable for preparation of operational and capital budgets and forecasts, including unit cost and development of appropriate output metrics enabling. • Define and implement a control environment that meets corporate governance requirements on operational and capital expenditure.• Business partner operational teams to analyse spend and provide insight into key cost drivers.• Review investment cases, ensuring all costs appropriately considered and forecast, including investment benefits and operational cost impact.• Ensure financial controls, such as balance reconciliations, accruals & prepayments reviews and cash flow forecasts are performed monthly.• Managed a team of eight, with three direct reports.

London, United Kingdom

• Responsible for agreeing Value of Work Done (VOWD) and forecast on Thames Tideway Tunnel programme and three other major capital programmes, following review and challenge of key variances to budget.• Collaborating and jointly delivering the monthly & quarterly performance reporting packs for the Major Projects function. Commended by central capital finance teams for the quality and clarity of the submissions.• Ensuring all project costs and revenues are correctly accounted for in accordance with International Financial Reporting Standards (IFRS) and Regulatory Accounting Guidelines (RAG)• Managed a team of three direct reports

London, United Kingdom

• Key liaison on strategic programme to the central strategic planning team, responsible for delivering the Thames Tideway Tunnel (TTT) elements of Thames Water’s Price Review to Ofwat• Thames Water representative on the TTT Information Systems (IS) Portfolio Steering Board reviewing, challenging and approving funding requests for all IS projects.

Reading, United Kingdom

• Developing strong stakeholder relationships with the Senior Leadership team to understand their business objectives and risks to those objectives. Working with them and their teams to provide support and guidance on developing a strong risk management approach and promote Internal Audit within the business and the services and support we can provide to assist them in the delivery of their goals.• Accountable for the delivery of audit assignments across multiple business areas, through supporting the audit seniors in the identification of risks, development of appropriate audit programmes and reporting of key findings and recommendations to management and the audit committee.• Identifying and delivering continuous improvements within the function through post audit appraisals, learning from each audit assignment and discussing proposed changes with the whole team.• Identifying development opportunities for the senior auditors through the personal performance appraisal process following each audit assignment, supporting them in their personal development.Key Achievements• Assisting colleagues in the delivery of a new audit management system, specifically reviewing the fieldwork aspect of the audit process, identifying and documenting the different stages in the process, key milestones and required outputs.• Completed the Foundation Leadership Programme.• Continuing to participate in the PR14 Data Tables programme as a subject matter expert on governance & risk.

Reading, United Kingdom

• Developing and implementing new governance processes and guidelines for the delivery of data tables to Ofwat as part of the August and December PR14 submissions. • Leading the working group meetings, discussing progress of each of the business areas against plan, highlighting risks to the delivery of the data tables, and agreeing items to be escalated to the steering group for additional guidance or decision.• Creating & presenting update summaries on progress, risks and proposed action plans to the PR14 Steering Group and Corporate Planning Steering Board and written reports to the Executive and main Board.Key Achievements• Establishing the governance processes for the data tables submissions, which included the development of a RACI (Responsible, Accountable, Consulted & Informed), set-up of a RAIDO (Risks, Assumptions, Issues, Dependencies & Opportunities) register, developing the project plan and establishing business area co-ordinators to assist the delivery of the data tables in each of the main business areas.

Reading, United Kingdom

- Developing a good communication network with the Leadership team to understand key risks and concerns, manage expectations and promote audit objectives. - Planning and leading risk-based audits in key business areas including, Capital Delivery, Economic Regulation, Supply Chain and Customer Service. - Understanding the end-to-end process through planning interviews to determine the risks and key controls and designing and carrying out “tests of controls” or “substantive testing” following evaluation of these key controls. - Liaising with key auditees throughout the audit, keeping them informed of progress and any arising issues. Drafting the end of audit report of key issues identified during the fieldwork to management. - Coaching new starters through the “buddy programme”, ensuring they have a solid introduction to Thames Water and all the necessary equipment and access to do their job.Key Achievements - Advising the business on governance and internal control for crucial programmes on the Olympics and the 2012 drought and ensuring contingency plans had been appropriately developed. - Developing a new induction process for the Internal Audit team and continuing to work with the wider Audit & Assurance function and Finance to roll out a standard process in conjunction with the new HR corporate process. - Administering lunch & learn forums giving people the opportunity to learn about other areas of the business, topics included: economic & environmental regulation, Service Incentive Mechanism (SIM), Tideway Programme, Olympics and the Clean Water (Source to Tap) process and corresponding Control processes.

Bracknell, United Kingdom

- Managing clearance meetings with the European leadership team.- Leading and managing a number of audit assignments involving coordinating other members of the audit team. - Performing risk assessments, analysing and identifying key risks and applying it to audit planning.- Identifying the key areas for investigation, preparing reports on findings and making subsequent recommendations to facilitate the resolution of issues.- Actively involved in the promotion of governance, internal controls, business improvement and risk mitigation initiatives. Key Achievements - Lead receivables project, co-ordinating with senior management on the decision to invest in a new Receivables system and responsible for creating the updated policy.- Successfully completed the Management Development Programme.- Advising management team of a European subsidiary on best practice for governance and controls for fleet management.- Making recommendations to facilitate the implementation of best practice across core business functions.- Consulting as subject matter expert for the Fleet Policy rewrite.- Key contributor in the implementation of a new risk-based audit approach.

Newbury, United Kingdom

- Responsible for managing the complete audit process on behalf of companies with a turnover of up to £400 million, including audit planning and routine fieldwork involving verifying financial reports to ensure compliance, calculating corporation tax liability and VAT compliance. - Gaining invaluable and extensive experience in specialist audit work in the areas of Royal Institute of Chartered Surveyors (RICS), Solicitors Accounting Rules (SARs) and charities. - Assisting with the preparation of accounts from computerised, manual and incomplete records as well as calculating personal tax liabilities.

Oxted, United Kingdom

- Project managing the design of innovative solutions tailored towards specific requirements of clients including coordinating vital engineering resources.- Additionally responsible for researching and recommending new products for inclusion in the company portfolio.- Writing high impact sales proposals as well as preparing and delivering educational seminars and presentations

Oxted, United Kingdom

Responsible for the maintenance of the core in-house IT systems, managing the client support helpdesk and providing full training on all products within the X.COMM portfolio.