Trademark Paralegal

Business Law and Intellectual Property paralegal

Real estate law (landlord/tenant and property disputes, Ohio), and Chapter 7 and Chapter 13 bankruptcy (Ohio Northern District).

• Transcribe various dictations regarding investigative reports for Workers' Compensation cases and deposition transcripts for civil and family law cases.• Completion of multiple jobs on a consistent weekly basis while meeting strict deadlines.

• Assist owner in various tasks, such as compile resumes and conduct interviews, draw up forms, data entry, make phone calls and appointments, etc. Support staff development and goal attainment by focusing on skill development and job satisfaction.• Manage accounts, edit/proofread work.• Transcribe various audio file lengths for Workers' Compensation deposition and hearing reports for insurance companies when needed.

Transcribe dictated audio files from various focus groups and interviews. General transcription.

Actively marketed multifamily homes. Spoke with new prospects and provided them with leasing information for the property in which they were interested in. Listened to each prospect intently, making sure I looked for the right property that they could call home. Thoroughly communicated the needs and wants of the new prospect to the on-site team and set appointments for tours.

• As a Front Desk Agent, I was the first person any guest saw as they entered the hotel, which meant that I would always greet guests with a smile and assisted them in any way I could from the moment of check-in to the moment of check-out. Able to develop great professional relationships with regular guests and became someone they could always count on to make sure their stay was the best stay possible.• In charge of responding to online reviews on travel sites and resolved any issues to the customer’s satisfaction. Because I oversaw online reviews, I was also in charge of getting as many reviews as possible to help boost the hotel’s image and ranking. Through the development and implementation of an internal incentive program for all front desk employees, online reviews not only increased each month, it also created a great atmosphere for employee/guest interactions..

• As a Front Desk agent, I was the first person any guest saw as they entered the hotel, which meant that I would always greet guests with a smile and assisted them in any way I could from the moment of check-in to the moment of check-out. Able to develop great professional relationships with regular guests and became someone they could always count on to make sure their stay was the best stay possible.• Over the course of my time at this hotel, I became a Loyalty Champion who oversaw IHG membership enrollments. Notable highlights of the position included increasing enrollments in rewards program by 100% over one quarter through the development and implementation of an internal incentive program and increasing customer benefits of currently enrolled members. • My dependability and accurate knowledge of both front desk and night audit duties allowed me to be able to start training as the interim Operations Manager. Duties of that position included accounts receivable and payable, payroll, HR, bookkeeping and accounting, and assisting the general manager with day to day tasks of the business.

• I was able to greet customers and accurately take their orders, as well as make satisfactory suggestions on both meals and drinks. Made sure every customer had a great experience and an enjoyable atmosphere.

During my time as a sales floor associate, I greeted each customer I saw and provided any help that they needed, which included: Tracking down specific items from our store or another store, finding the correct size or color of clothing, and making sure their items were correctly priced. Other duties associated with sales associate position included: Assisting in the execution of merchandising and operational functions to company standards within sales floor areas where assigned; performing and assisting with price changes, fitting room recovery, sales floor and fitting room recovery outside of immediate department area and housekeeping duties, preparing and taking of inventory, and stock room organization.