Dedicated and experienced Starbucks Manager with a proven track record of success in driving sales, maintaining high standards of customer service, and leading teams to exceed goals.Seeking to leverage ten years of managerial experience and passion. Professional ExperienceStarbucks Manager 2021-present-Oversaw the operations ensuring consistency in the service quality, product availability, and customer experience.-Implemented strategic initiatives to increase sales and drive revenue growth, resulting in consistent improvement in the store performance metrics year over year. Achieved 12.3% year over year sales. And a 30% increase in customer service score year over year.- Ensured compliance with Starbucks standards for product quality, cleanliness and customer service, maintaining a high level of customer satisfaction and loyalty.-Fostered a positive and inclusive work environment promoting teamwork, collaboration, and professional development among staff members.- Trained and mentored two partners who advanced into management positions.-Managed inventory levels and product ordering to minimize waste and optimize profitability, while ensuring adequate supply to meet customer demand.-Acted as a brand ambassador for Starbucks, upholding the company’s values and principles in all interactions with customers, employees and stakeholders.

I delivered a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets.I trained all incoming managers in order to provide them with exceptional leadership and management.Resolved guests concerns in a timely effective manner.Supervised partners and provide specific and timely feedback through daily coaching and corrective action to improve personal and store performance.Demonstrate strong organizational and time management skills through compliance with operational checklists.