Organize and manage multiple calendars, prioritizing and responding to emails or calls andscheduling appointments.Answering phone calls and assisting with patient issues/concerns promptly and accurately. Maintained patient information database ensuring all needed information was inputted correctly. Work collaboratively with clients to ensure all needs are met for their business.Design and write social media posts that drive engagement.Edited online course documents to correct grammatical mistakes and provide suggestions.

Maintained data entry requirements by following data program techniques and procedures.Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.Utilized multiple software programs to manage data entry functions.Contacted source departments to resolve discrepancies in data.Adjusted settings for format, page layout, and line spacing.Analyzed data to identify errors and trends and recommended process improvements. Compared data with source documents and re-entered in verification format to detect errors.

Maintained patient confidentiality when handling records and sensitive data.Handled customer needs and concerns with a high level of customer service, ensuring timely delivery of medications.Communicate effectively with patients to ensure understanding of any issues with delivering medication.Complied with state regulations to maintain a safe, clean pharmacy.Verified dosages and measured medications for prescriptions.Processed insurance claims and payments for medications.Trained other pharmacy technicians, abiding by state regulations.Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.

Handled multi-line phone system and promptly transferred calls.Monitored front desk traffic to support customer satisfaction.Answered questions about company location and hours of operation. Established and maintained good communications with personnel and clientele. Provided a high level of customer service to all clients.Entered data into the company software system.Ordered front office supplies to maintain optimum inventory of stock. Maintained office equipment and reported malfunctions for servicing. Accompanied providers examining patients to offer assistance with procedures. Ensured compliance with HIPAA regulations regarding patient privacy rights.