Cassandra Lee Email & Phone Number

Singapore

● **Project Management:** Successfully implemented a new SaaS-based Performance Management System for three business units, supporting approximately 7.5k users. Managed the entire process from sourcing suitable products in the market, budgeting, and tendering, to overseeing the implementation project and post-live support. Collaborated with various stakeholders on functional requirements, system integration technical specifications and solutions, data migration, and managing both functional and technical timelines.● Successfully managed the implementation of a bespoke system for an online medical and dental claim project, serving as the key person in providing solutions for this new system.● Contributed to the PeopleSoft 9.2 upgrade team, facilitating user training, UAT, go-live preparation, and post-live support.● Provided ongoing support for HR systems, working closely with business stakeholders and IT to review new change requests, optimize HR business processes, and resolve reported issues. ● Key accomplishment:✓ Managed the sourcing, implementation, and support of a new SaaS-based Performance Management System. This included addressing functional issues, performing functional configurations, solutioning, managing roles security, and system integrations.✓ Designed and implemented a bespoke Online Medical and Dental Claim System✓ Mentored junior members of the team, fostering their development and growth.

Singapore

● Key member of the Human Resource Management Information Systems (HRMIS) team to manage medical benefits and scholarship systems for public service.● Area of support includes, but not limited to ensure system sustainability with numbers of system integrations, on board new agencies to the central system, identify opportunities for process improvement and oversee implementations.● Work closely with stakeholders of different levels, different agencies, cross-functional teams, IT and vendors to elicit requirements and ensure the solution aligns to policies and business goal.● Key accomplishment:• Successfully rolled out e-medical card for public service users.• Completed requirement gathering on medical related processes for Whole-of-Government HR transformation project with numbers of key stakeholders.• Harmonizing scholarship processes and assessing scholarship system for public service’s use.• Translated HR policies into system requirements and see thru the implementations. • Completed supporting 2 internal audits of medical benefit and scholarship systems with no major findings.• Streamlined Service Request and Change Request processes with compliance to the IT guidelines.

Singapore

● Key member of the Global Sustain team to provide SAP HR support to Asia Pacific and Middle East (APME) region.● Primary responsibility to ensure day to day sustainability of SAP HR/Payroll system for APME. Supported payroll countries include Singapore, Malaysia, Australia, Indonesia, Brunei, China, India, UAE, Egypt and Oman.● Area of support includes SAP Payroll, Time Management, ESS/MSS and reporting.● Work closely with HR Business partner/Business Process Owners to gather and prioritize business requirement, research and propose solutions with the view of governing company’s global standard. Implement solutions based on SAP best practice, provide user training and post live support.● Successfully implemented various SAP projects and rolled out projects to APME countries.

Singapore

● Primary responsibility includes SAP HR consultation for both Fujitsu internal and external customers. ● Provide functional support in various HR modules (PA/OM, PY and TM) for Fujitsu Asia and Fujitsu Thailand. Both went live in April 2006 and subsequently in August 2006. ● Involved in regional SAP HR rollout project for Fujitsu Malaysia. ● Joined effort with SAP Consulting to implement E-Recruiting for external customer.

Singapore

● Joined Business Systems Section as functional support engineer for SAP and PeopleSoft systems (October 2000 – April 2004).● Primary focus in investigation and resolution for SAP systems and responsibilities expanded over the years from Logistic to HR modules. ● Analyzed business process requirements, proposed and implemented resolution. Troubleshoot operation issues/queries. Administered and assisted in User Acceptance Test. Conducted SAP and PeopleSoft trainings.● Areas of expertise:SAP HR modules – PA/OM, Learning Solution, E-RecruitingLogistic modules - Material Management, Quality ManagementOthers - Business Warehouse, WorkFlow and Authorization, ABAP reports development, User Exits, Customer Include, SAPScript, Smartforms and LSMW● SAP Projects:HR modules - Lead implementer for PA, OM, E-Recruiting and Learning Solution in ECC5 Upgrade Project (Went Live on October 2005) .- Lead support for PA, OM, data migration and secondary support for E-Recruiting, Learning Solution in HR 4.7 Implementation Project (Went Live on April 2004). Logistic modules - Lead support for QM, Workflow in Phase II Logistic and Finance 4.6c Implementation Project (Went Live on April 2001) - Lead support for MM in Phase I Logistic and Finance 4.6c Implementation Project (Went Live on January 2001) BW - Lead support in BW 3.5 Implementation Project for MM module (Went Live on March 2005) - Developed customized Extractors, Cubes, and report interface via Web Application Designer for BI reports.

Kansas, Usa

● Primary responsibility to support the financial systems which are PeopleSoft Financials 7.5 (Accounts Payable) and Mainframe Legacy System.● Provided technical assistance by responding to inquiries regarding errors, problems, or questions with programs.● Troubleshoot and provided resolution to production issues.● Implemented several EDI interfaces that fed into PS A/P system to automate invoice processing from several vendors. Ensured a smooth EDI process and modified programs according to the business needs.● Y2K project - Setup PeopleSoft 7.5 Y2K environment and performed A/P and G/L unit testing.● PeopleSoft 7.5 Implementation – Performed analysis of new release with comprehensive test and resolved security issues of all users.