Cassandra Narducci Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Canada Area

• Draft reports and presentations for senior management to track incoming resident feedback, social media analytics, and accomplishments
• Manage and train team responsible for social media content creation
• Established "the voice" of the organization through social media content development devoted to the corporate social media accounts
• Plan and create robust social media presence to support municipal departments and communications teams
• Nominated for City Manager Award
• Initiate and develop first social media strategy and managed all online activities for official corporate accounts

• Planned, developed and published content for various social media platforms through management software such as Hootsuite
• Grew corporate Twitter following from 60,000 to 160,000 between June 2014 – May 2017
• Managed and monitored social media and traditional media for emerging issues and trends
• Developed website content and updated corporate website
• Forged and maintained relationships with media, residents and departments
• Coordinated media inquiries and responses, and published media products

Ottawa, Canada Area

• Provided customer service and emergency response to visitors and tourists of the City’s markets
• Assisted with event coordination and implementation
• Monitored media for emerging issues and trends
• Liaised between BIAs, market vendors & Ottawa Police Services

Ottawa, Canada Area

• Led group discussions and tutorials at undergraduate level
• Evaluated assignments and exams
• Assisted in the design, execution and evaluation of research projects, including surveys, focus groups, data collection and analysis
• Acted as a liaison between students, professors and department

Bachelor’S Degree, Communication And Media Studies

Activities and Societies: GeeGees Ringette Team

Master’S Degree, Communication