Cassandra Ng Email & Phone Number

• Managed company’s Instagram by interacting with 100+ micro-influencers a day and scheduling content in advance • Generated exciting, new content for Instagram stories and Instagram posts to increase social media engagement • Created a social media strategy using a competitive analysis of other nonprofit organizations to direct company goals• Produced business proposals to small businesses in NYC to receive donations for the organization

• Coordinated with Marketing department to generate creative content and grow the company’s social media engagement• Assisted management by performing all levels of clerical work such as faxing, scanning, and scheduling appointments• Planned weekly office meetings to discuss concerns or ideas about new changes and to build office morale • Organized company’s email account by responding in a timely manner and delivered excellent customer service• Maintained a business professional manner at all times to uphold the company’s business values and goals

• Managed all cash flow procedures with daily reporting to supervisors to encourage higher store outputs• Trained associates on procedures, customer service, sales techniques, and products for better performance• Enrolled customers in company credit card program and contributed to more than 50% of enrollment rates• Generated and maintained $250 or higher in sales per hour by informing customer of all promotions at point of sale• Marketed products that fit the needs of the customer as well as cross-selling similar products• Educated customers on product information and product use to demonstrate in-depth product knowledge

Greater New York City Area

• Supported upper-level management by providing new, productive ideas to increase store productivity• Assembled displays throughout the store to keep visual appeal and attract foot traffic into store• Collaborated as a team with other employees to update and modify weekly goals • Earned marketing skills through upselling and pitching• Accurately processed all customer transactions to eliminate clerical errors for better end-of-day efficiency

Greater New York City Area

• Delivered exceptional customer service in a fast-paced, high volume store• Maintained all information of clients and serviced all makeup appointments to ensure clear schedules • Accurately assessed customer for their beauty needs to build loyal customer bases• Improved product knowledge and sales by remaining updated on the newest beauty trends to educate customers