Cassandra Nolan Email and Phone Number

-Completed onboarding and training for all new case managers-Managed a caseload of 300+ clients while overseeing a team of paralegals -Handled critical high priority issues daily -Served as main liaison between clients and attorneys

-Assisted attorneys in building cases from start to finish to ensure they are prepared for hearings-Handled a large amount of sensitive data entry and communication on a daily basis-Served as direct point of contact for 300+ clients via phone calls, text, and email -Educated clients on the Social Security Disability application process

-Assessed (by phone) client concerns and provided guidance through a comprehensive clinical intake assessment-Provided crisis stabilization to clients-Assisted clients in getting connected to face to face therapy nationwide -Educated clients about services, eligibility, and referral processes