Cassandra Olson Email and Phone Number

Responsible for building deeper levels of operational excellence by ensuring merchandise is available and properly signed - working to promote a culture of accountability that exceeds the store’s retail goals of service sales, guest loyalty, payroll, omni-channel, and retail shrink as set by Ulta Beauty. Measurement criteria managed in Power BI, which I work with daily to track results.

Maintained up-to-date product knowledge, advised customers, and upheld store integrity and Ulta standards.

Scheduled meetings between potential clients and sales team; updating prospective customers' information in salesforce while conducting research on marketing trends and advances to implement into the company.

Moderated user content to ensure all engagement initiatives with the brand were appropriate and amplified the company’s mission. Curated fresh content and thought leadership that amplified the daily posting schedule. Responded to customer questions and concerns, monitoring and maintaining current inventory levels while developing the procurement schedule. Fostered relationships with surrounding businesses and schools to partner with providing nutrition education.