Customer Support Representative- Assist customers with orders and concerns in a fast paced environment- Meet and exceed target product placement goals while being mindful of customer needs- Perform in a variety of roles, quickly learning new skills with attention to detail- Use my technical skills to test new updates to job software and customer facing websiteL3 Elevated Role- Experience in case work for a variety of types- Specialty work that involves very accurate reviews of many accounts- Cross-trained in multiple work types to be flexible with coverage- Practice with escalation emails to be detailed enough the first time and formatted for readability- Shadow new hires and am a resource for questions when managers are unavailableFit Tester- Perform acceptance tests of new releases to call center tools- Multi month long sprints with performing manual testing and logging bugs- Perform planned and exploratory manual tests and have familiarity with the lifecycle of a bug report- Perform regression testing when smaller updates are made- Use my cross-training in different roles and attention to detail to find many bugs through exploratory tests

Technical support for SharePoint Online

Help students understand the basics of computer programming.

Testing of a visual feature, including coming up with test cases, updating documentation, writing an application to help test, writing manual tests, and converting manual tests to automated tests.

Hands on teaching of C++, helping students debug, grading exam projects.

Pressing dry cleaned items, front counter register, tagging items.