Cassandra Ramírez Email & Phone Number

San Francisco, California, United States

Las Vegas, Nevada, United States

San Francisco, California, United States

San Francisco, California, United States

Bakersfield, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

Berkeley, California, United States

Napa, California, United States

Oakland, California, United States

San Francisco, California, United States

San Francisco, California, United States

Fortuna, California, United States

San Francisco, California, United States

• Developing a long-term sustainability plan for Bill Graham Civic Auditorium, a 8,500 capacitymusic venue and event space• Designing, developing, and managing signage creation for employee compliance ofsustainability initiatives (FOH for future)• Outside Lands 2019 – BOH Water Distribution – develop and manage drinking water for allartists, artist guests, and employees of the festival to eradicate the purchase of single-use,plastic water bottles

San Francisco Bay Area

- Providing clear instruction for excited guests to receive their tickets at will call- Directing patrons who need to buy tickets to the appropriate, authorized ticket seller- Guiding confused patrons through the process of how to procure their tickets if they did not have them at will call- Managing the artist guest list: maintaining an air of professionalism and confidentiality while being a friendly, knowledgeable liaison for the artist management

San Francisco, California, United States

- Creating show day schedules and notices, organizing and maintaining hiring paperwork and sign in sheets- Receiving questions from backstage stage staff and redirecting them to the necessary department- Managing runner staff on duty

Oakland, California, United States

- Manifesting an air of welcome and grandeur for guests visiting the VIP room- Managing security and usher staff to help maintain friendly exclusivity to the space, including personally handling VIP ticket upgrades- Resolving ticketing issues, seating misunderstandings, cases of intoxication, and other customer services problems

Berkeley, California, United States

- General reception duties: answering phones and transferring calls from the public and from industry agencies, accepting and distributing deliveries, welcoming office guests- Managing and maintaining office filing system which encompasses paperwork and coordination of a multitude of venues- Stewarding a sense of pride, welcome, and professionalism by keeping the office looking clean and inventory stocked

San Francisco, California, United States

- Engaging hundreds customers, which range from financial district bankers to public servants to international tourists, as soon as they enter the door- Guiding customers through the thorough process of ordering fresh, hand poured coffee and explaining the subtle and important differences between each one of our unique 22 blends of beans- Brewing and serving fresh coffee and tea based beverages to the liking of my customers- “one cup at a time!”

San Francisco, California, United States

- Checking in staff, artists, and artist guests into Staff on-Site Catering during set up, show days, and post-op of OSL- Maintaining the purpose of Staff Catering by turning away and guiding VIP guests to their own pre-ordained meal options and educating staff and guests how to use their meal vouchers throughout the festival- Communicating with the catering staff back of house about last minute needs and changes

Garth Trinidad - Fridays 8-10 Pm

updating on-air and off-air playlists, screening callers, and operating on-air giveaways

Resolving guest questions, concerns, and issues at events at respective stations: information, lost & found, phone-charging, and VIP upgrade

maintaining guest happiness and safety through event outreach, crowd control, and passing out water bottles, conversation, and smiles to those who seem to need it

Student Life Office

• liason between student workers and administrative staff- train and delegate responsibilities to student workers, complete their payroll, create their schedules, interview potentials for hire • maintain and create up-to-date office files, logs and inventories• format, edit, and maintain a variety of forms• other basic clerical duties alongside the office’s Administrative Assistants I and II, three academic counselors, twenty student government leaders, and the Dean of Student Life

Student Life Office

standardized and conducted student worker training and educated visitors on the many ways to get involved with student life at Santa Monica College

Santa Monica College

chaired the Homecoming committee and developed new incentives for student involvement in student government and clubs

10704 Venice Blvd #330, Culver City, Ca 90232

trained new crew members on front-of-house operations

right hand woman to the Secretary of the Associated Students' Board of Directors and student representative on the College Operations DPAC-advisory committee

Bachelor'S Of Science, Environmental Science

with an emphasis in Environmental Education & Interpretation

Sustainable Business Via Hospitality And Tourism Management

Environmental Studies (A.A.) And Liberal Arts-Behavioral And Social Sciences (A.A.), Environmental Studies, Geography, Recycling And Resource Management

Activities and Societies: Associated Students, Alpha Gamma Sigma, Eco-Action Club, STEM Club

Education record

Activities and Societies: Liturgical choir, sound crew, Kairos leadership team, Yearbook editorCatholic, college-preparatory high school.