Cassandra S. Email and Phone Number

I manage 10 Claims Specialist that handle litigation for multiple states: Florida, Texas, Virginia, North and South Carolina handling Complex Claims.

Litigation Department- Manage Litigation files and Defense Attorneys for Complex and Major Loss Litigation in Southern CA, Louisiana and Texas

Managed 7 Claims Adjusters in handling Standard and Non-Standard Liability Injury Claims.

RISK MANAGEMENT DEPT/MTA Commercial General Liability Litigation and Public Entity handling litigation cases for properties, Buses, Rails and fleet vehicles.

Managed and Supervised many Multi -State Casualty Bodily Injury Adjusters and Specialist in Auto Claims Handling. Auditing, coaching, training and providing Excellent Customer Service to our insureds is an everyday occurrence in my field of expertise. I oversee adjusters now that handle claims in CA, TX, UT, Florida and Nevada. I oversee PIP and other state specific matters. Past - SR. Litigation Specialist/Auditor/AnalystI initially managed a case of Multi State Litigation Cases for Standard and Non Standard Carrier for Auto, Livery and Commercial. I am licensed in all states requiring license and initially handled litigation cases Texas, CA, VA, Nevada, AZ and Florida. I served as Third Party Administrator for Freedom National Insurance as well as full time litigation handling for Western General Insurance.

One of the founding consultants of a new fashion minded new line of designer pantyhose, undergarments, etc. Growing across the country as a Direct Marketing venture at present very fast. See mylovelablelegs.com. Managing Independent Consultants across the US

Handling large volume of Product Liability Cases in Litigation Department under long term contract with Toyota

Charged with managing portfolio of high-exposure cases for largest American insurance company by market value as well as the second largest writer of commercial property casualty and personal insurance in the U.S. with 33,000 employees and $24.4B in annual revenues.Specialize in resolving commercial auto, garage, mortuary and cemetery, pharmacy malpractice, slip and fall, and animal bite claims for five national accounts. Managed information gathering and investigation for case assessment on broad range of claims, including products, professional, auto, construction and general liability. Monitored case progress, responded to inquiries, and composed correspondence to provide quality service. Mentor and coach new employees for career development and advancement.Promptly investigated, processed, and closed claims to manage case assignments with exposure valued up to $2M, 85% of the cases in litigation, and $50K settlement authorization.Praised by several Judges in correspondence submitted to senior management for tenacious negotiation skills used to settle complex injury cases during and after litigation proceedings.

On the Newsletter committee completed very big stories. On the Scholarship committee.

Oversaw and settled complex cases for leading provider of outsourced claims processing administration and services.Coordinated processing and settlement of diverse claims, including, general liability, auto defect, soft tissue injuries, fatalities, scarring, broken bones throughout the Western U.S., Canada, Alaska and Hawaii. Liaised with internal and external resources to effectively resolve domestic and international corporate and personal rental contracts, and Hertz equipment rental claims.Interacted with and managed legal professionals for litigation on 40% of claims.

Promoted through series of progressively responsible positions to investigate and settle claims for national provider of personal and commercials lines insurance.Administered losses throughout Santa Monica and North Orange County territory. Conducted scar evaluations and scene investigations, gathered written and recorded statements, and canvassed witnesses to assess liability. Formulated strategies and legal action plans, coordinated with attorneys, and administered home and auto cases through to mediations, trials, and settlement conferences. Proactively managed caseload of 150 claims, of which 60% were litigated and 35% were settled through coverage.Personally authorized with $100K reserve and $75K for settlements; approved to $50K for others.

Completed all investigation including all statements (written and recorded in the field), Scene investigation, witness canvassing. Settled files or moved to the next level. Personal lines: Homeowners / Auto. Personal Authority 15 K.