Cassandra Tooley Email & Phone Number

Toronto, Ontario, Canada

Richmond Hill, Ontario, Canada

Markham, On

Was promoted to the position of executive assistant to both the president and CEO. My duties include managing their schedules and calendars, scheduling meetings and webinars, planning and booking travel and accommodation, managing a rental property in Florida, and other tasks as necessary.I am also responsible for all new business processing for events, business coaching, and the online educational course [Masters Formula]. I am also responsible for keeping track of the company revenue… Show more Was promoted to the position of executive assistant to both the president and CEO. My duties include managing their schedules and calendars, scheduling meetings and webinars, planning and booking travel and accommodation, managing a rental property in Florida, and other tasks as necessary.I am also responsible for all new business processing for events, business coaching, and the online educational course [Masters Formula]. I am also responsible for keeping track of the company revenue through a weekly scorecard.I will be managing client care for the Masters Formula online training program. It is my responsibility to enrol new participants, process payments, grant access to the online portal, and trouble shoot and resolve any customer experience issues.Lastly, I will be assisting the marketing coordinator with social media scheduling, writing, and managing social media accounts (Facebook [groups, pages, events], Instagram). Show less

Markham, On

It was my responsibility to plan a multi-stop promotional tour across Canada. Duties included vetting and scheduling dates, scheduling speakers, booking venues, hotels, transportation, event staff, and accommodation, shipping and receiving, processing payments, registration, and setting up e-mail marketing campaigns.Reporting to the Manager of Client Care, I was also responsible for reception duties, customer service, following up on client arrears, data clean-up [updating customer… Show more It was my responsibility to plan a multi-stop promotional tour across Canada. Duties included vetting and scheduling dates, scheduling speakers, booking venues, hotels, transportation, event staff, and accommodation, shipping and receiving, processing payments, registration, and setting up e-mail marketing campaigns.Reporting to the Manager of Client Care, I was also responsible for reception duties, customer service, following up on client arrears, data clean-up [updating customer profiles], shipping, data entry, proofing marketing materials, purchasing, and inventory. Show less

County Dublin, Ireland

While living in Ireland on a working visa, I successfully completed the Associate Development training program which would allow me to move on to the team leader development program and become a team leader. Through this training I was given the supervisory responsibility of front line control. I was in charge of overseeing operations on the tills, delegating tasks to the employees on tills and on the shop floor, helping resolve customer complaints, and closing the tills after store… Show more While living in Ireland on a working visa, I successfully completed the Associate Development training program which would allow me to move on to the team leader development program and become a team leader. Through this training I was given the supervisory responsibility of front line control. I was in charge of overseeing operations on the tills, delegating tasks to the employees on tills and on the shop floor, helping resolve customer complaints, and closing the tills after store hours.As a cash office associate it was my responsibility to count the cash from each of our store’s ten registers for each sales date and input the amount and denominations into the ATS cash office management system. I was responsible for investigating any discrepancies and sharing information with loss prevention and the sales audit team. I was also responsible for maintaining three sets of floats for each till, creating a daily change fund for the front line, and balancing the safe. Additional responsibilities included banking the money, issuing and receiving change orders, conducting a weekly safe verification, sensitive data control, and maintaining the daily reports, data entry, sending daily memos to the sales audit team, and compiling data to assist lost prevention with their aim to catch fraudulent returns. Show less

Markham, Ontario

While saving for my Irish visa I worked as a customer service representative in the bakery department of the grocer. I was responsible for providing excellent customer service, taking phone calls, placing customer orders, inventory management, organizing and distributing orders for special occasions (i.e. Thanksgiving and Christmas), and general housekeeping duties.

Agincourt, Ontario

I worked as a summer student in the reception area of the production offices. I was the first point of contact for anyone entering the plant. I was responsible for screening incoming visitors, filling out the visitor log, answering the phone, transferring calls when necessary, and providing excellent customer service.I was responsible for making sure the outgoing product was on schedule. It was my responsibility to contact the carriers if a truck or sea container was late for the… Show more I worked as a summer student in the reception area of the production offices. I was the first point of contact for anyone entering the plant. I was responsible for screening incoming visitors, filling out the visitor log, answering the phone, transferring calls when necessary, and providing excellent customer service.I was responsible for making sure the outgoing product was on schedule. It was my responsibility to contact the carriers if a truck or sea container was late for the shipment. I was also responsible for contacting the appropriate customer service representative if any delays would result in changes to the customer receiving their product.I assisted with monthly reports, and daily inventory. Each day the wax and petroleum tanks would be measured and it was my duty to input the measurements and temperatures into an excel spreadsheet which was manipulated to calculate the volume in each tank. This document was very important as it was used in the daily production meetings for the plant.I was also responsible for billing customers, which consisted of taking the product out of the system inventory, generating the bills, faxing the appropriate documents and communicating with customs in advance of the truck/railcar/sea container arrival at the border. I also had to attach the appropriate Material Safety Data Sheets with each order and issue any necessary placards required for travel.I completed data entry as required (i.e. updating employee records, health and safety records, keeping a log of the serial numbers for each seal used on the trucks and railcars).Additionally, I was responsible for filing work orders and maintenance requests, typing up memos, and assisting the managers with their daily work. Show less

Markham, Ontario

I worked as a summer student. I organized and filed patient folders, faxed memos, and was in charge of keeping the office clean and organized.

Toronto, Ontario

I was a member of the ʻPlaces to Grow Youth Engagement Project.ʼ I attended conferences, and completed visual, and written assignments on urban planning initiatives in the greater Toronto area.

Markham, Ontario

At Forsythe Family Farms, my main job was as a cashier in the farmerʼs market, but I also worked in the bakery, helped outside with the animals, and assisted with property maintenance.

Master’S Degree, International Political Economy, Second Class Honours Distinction

Activities and Societies: Trampoline Club, Trampline Squad: Compete as a member of the UCD Trampoline squad, and have earned two medals.

Bachelor’S Degree, Political Science

Activities and Societies: Co-President, and Forces Avenir Award recipient for Peace Treats; a non-profit organization. Fundraising.