Intraocular Procedures Coordinator, Clinical Counsellor, Surgical Assistant
CurrentWorking closely with IOL and LASIK surgeons and support staff to provide quality service to patients undergoing surgery. This includes preparing patients for surgery, reassuring patients and following up with patients post-surgery (explaining post-op care and treatments). Additionally, the responsibility of ensuring correct patient information and calculations of lens type required for surgeries. Making sure that the operating room is cleaned, sterilized and that all instruments are properly scrubbed and sterilized for each patient in order to ensure patients’ safety.Sitting down 1-on-1 with patients to counsel them on their surgery choices, pricing, payment options, pre- and post-operative care, and ultimately scheduling their life-changing surgery day. Being available via phone and email for patient inquiries, concerns, support, and communications.