I work with clients to understand their objectives. I create content strategy, develop engaging social media content, uplift websites, and roll out integrated communications to drive engagement and grow their business.

RMIT is a global university of technology, design and enterprise in which teaching, research and engagement are central to achieving positive impact and creating life-changing experiences for students. In my role I Deliver university-wide communications to engage and inform a diverse audience of students, teaching and professional staff, including:• Guiding stakeholders on communications activities to impact students from admission to graduation• Creating and delivering integrated communications plans that improve the planning, coordination, delivery and measurement of student content• Driving delivery of created content, user-generated content and curated content• Leveraging new media and digital technologies to optimise communication delivery and maximise engagement• Monitoring and evaluating communication activity to ensure it is contributing to key strategic focus areasLed 'Be the Change' sexual harm campaign to 80,000+ students, 12,000+ staff and external audiences. Managed social media advertising and moderated social platforms to manage riskDesigned and delivered 'It's OK to not be OK' mental health stigma reduction campaign. Reach on social media was more than 300,000, 5000+ shares, likes, reactions and comments, 7383 page views, 5317 unique visits.

Two-year secondment to a project role responsible for developing and implementing a comprehensive communications and engagement strategy for RMIT’s new whole-of-community strategic action plan for mental health and promoting RMIT’s health, safety and wellbeing priorities for both staff and students, including:• Providing expert advice regarding communication messages across RMIT and how to best engage staff and student audiences on health, safety and wellbeing priorities• Developing integrated communication plans, materials and information resources to support initiatives and events related to health, safety and wellbeing strategies including: mental health, occupational health and safety, respect and safe working environments • Providing leadership-specific wellbeing content including speaking notes Developed and delivered a communications strategy to navigate psycho-social risks through COVID-19. Worked with the Crisis Incident Management team and a clinical psychologist, to deliver 26 news stories, online events, digital assets and new web contentLaunched two new social media channels to connect and support staff and students through COVID-19 lockdowns. ‘RMIT Together’ Facebook group grew organically to 5000 members with a 41% engagement rate (industry average is 0.1%)Deleloped a language guide to inform communications staff in speaking safely about mental health and wellbeing at RMITRan 'Be the Change' a whole community campaign to reduce sexual harm. With 467 online commitments, we exceeded our targets by 367%Devised a new campaign 'Study Success' to bring together five stakeholders and support students during the peak exam/assignment period. 4000 students visited the online guideProvided communications support and advice following a critical incident. Followed HeadSpace protocols and rapidly developed leader messaging, video content, print resources and a campaign about supports following the incident.

As part of RMIT’s Education Portfolio, the central student communications team supported 14 student-facing areas including Wellbeing, Diversity and Inclusion and Disability Support. Developed communications strategy and delivered targeted and effective campaigns to engage students and transform their experience at RMIT.Designed a new approach to address international student needs based on CX research – 9 new videos featuring students, rebuilt sections of the website and delivered an integrated email campaign to 18,000+ students with 67% open rates.

Student Life delivers extra-curricular programs for all students. Developed strategy and delivered communications to engage students, drive participation and improve internal communications of Student Life successes.Developed strategy and delivered communications to engage students, drive participation and improve internal communications of Student Life successesReduced reliance on printed collateral and developed a digital strategy encompassing streamlined social media channels and an updated web presenceImplemented a process to measure, track and report on student participationRolled out new web platform for clubs and activities, integrated pages with the RMIT website and trained staff in publishing content.

RMIT Creative offer arts opportunities to all students, they have a student art gallery, dance and performing arts program, run classes, deliver events and offer professional development. Developed strategy and delivered communications to engage students in art on campus.• Developed strategy and delivered communications to engage students in art on campus • Used an EDM platform to send out communications and achieved open rates 10% higher than industry standards• Recruited student interns and managed their work• Produced immediate student-generated video content for social media channels.

PBS is a not-for-profit community radio station with a team of 14 staff. In this role I used my people skills to connect volunteers into roles, kept the office running, oversaw all internal communications and managed a wide variety of projects.