Cassandra Walker Email & Phone Number

Captured daily workload to managed Victims of Crimes, Disability, and Medicare/Medicaid Outpatients databaseBill Medicaid accounts in CUBSProvided access to patient account records being reviewed by adjoining insurance companies requesting medical information via various hospitals database system.Reviewed to determine valid patient information is correct using best program(s) suitable from various State Programs.Analyzed accounts to determine what action is neededPatient phone and in person interviews for various state health programsFollow up with all parties involved regarding paymentsProvided daily Bookkeeping for US Bank-Hospital Credit Card ProgramSSI/SSD appointment scheduler

Responsible for initial and on-going client screening for all economic support programsInterviewed client applications, and confer programs issues with clients to ensure they are aware of the most appropriate services.Refer client to other internal and community resources, as well register client data into the medical database system.Gathered client information to process applications for government programs.Conducted daily interview and scheduling for weekly appointments with clients by qualification for Local, State and Government programs.Performed face-to-face interviews and/or review application to obtain any information from the applicant needed to determine potential eligibility for all programs.Conducted comprehensive clerical research using a variety of resources to generate reports and respond to requests. (Performed by all incumbents)

Served as liaison between patient, patient relatives and the healthcare organization to communicating patient questions, complaints, problem, and concernsForwarded patient’s complaints to appropriate staff members for follow-up and explain policies and procedures to patients and refer them to the proper services.Generation of daily census and dietary reports.Provide daily Data Entry of patient demographics.Performed inpatient and outpatient scheduling duties Medical Records processing, and Medical secretary duties.

Responsible for organizing and evaluate patient medical records.Conducted person to person and phone interview to review patient medical record for accuracy and completenessResponsible for daily filing and retrieving management to medical record.Provided common-usage and concepts using practical and procedures when processing medical records.Implemented office management skill set filing and updating office property and medical book.Applying common practice when modify a patient record within a particular field.Apply clerical skill set and instructions to pre-establishing data-input guidelines and procedures.Work closely with other staff to create reports to provide to supervisor or manager.

Health/Health Care Administration/Management

Medicl Administrative/Medical Billing And Coding

Ecpc; Associates Degree, Computer Programming/Data Entry