Cassandra Walker Email & Phone Number

Stafford, Virginia, United States

• Provided administrative assistance to the agency authorizing official and PHS personnel authority; providing administrative support for work related to the officers serving in various military and civilian billets within DHA. Advised and coordinated with senior management and program officials and officers on all human resource matters dealing with PHS personnel policies, which included, but were not limited to, billets/position descriptions, recruitment, reassignment, readiness requirements and PHS service standard, career progression, promotion, performance management and evaluations, compensation, commissioned officers’ awards, retirement and resignation, travel and transportation. Entered and tracked data in the military personnel data systems and also tracked information in Defense Civilian Personnel Data System (DCPDS). Tracked time and attendance in the Defense Civilian Pay System, (DCPS).• Assisted with all aspects of human resources operational support to program areas and PHS officers. Collaborated and communicated with internal and external stakeholders in carrying out personnel processes. Scheduled interviews, coordinated details/confirmations and communicated with officials and candidates throughout the interview process, tracked applicant/candidate data with Sling platform. • Assisted with the tracking of officer billet reviews. Provided guidance and information to ensure proper and timely processing of accessions, transfers, promotions, awards, bonus and special pay and other changes in status. Performed Administrative tasks such as answering phones, faxing, making copies, greeting potential employees and guests, answering questions about benefits, onboarding and interviews.

Washington D.C. Metro Area

• Provided administrative and HR assistance/support for White House special events to include: The White House Easter Egg Roll, The White House Spring and Fall Garden Tours, The National Christmas Tree Lighting, and The Presidential Inauguration.• Assisted with recruitment of volunteers for the White House Easter Egg Roll, Spring tours, Fall Tours and the Presidential Inauguration.• Scheduled interviews with volunteer candidates, coordinated interviews, sent out the confirmation details/directions, corresponded with management and volunteer candidates and tracked all recruiting and candidate information/details on Excel Spreadsheets. • Provided administrative support answering phones, greeting volunteer/candidates and guests and handled badges and checking of credentials • Served as primary liaison between the White House staff, President's Park staff and volunteer candidates. • Coordinated communications and rules and responsibilities to the volunteer candidates from recruitment through to the onboarding process. • Led volunteer training, coordinated lunches, managed issues that affected the volunteers, visitor’s and the team members. • Provided constant communication between lead volunteers and White House staff. • Guided thousands of visitors on to the White House Lawn to view the White House grounds and gardens for the White House Spring and Fall Garden Tours.

Falls Church, Va

• Provided administrative assistance to the agency authorizing official and PHS personnel authority; providing administrative support for work related to the officers serving in various military and civilian billets within DHA. Advised and coordinated with senior management and program officials and officers on all human resource matters dealing with PHS personnel policies, which included, but were not limited to, billets/position descriptions, recruitment, reassignment, readiness requirements and PHS service standard, career progression, promotion, performance management and evaluations, compensation, commissioned officers’ awards, retirement and resignation, travel and transportation. Entered and tracked data in the military personnel data systems and also tracked information in Defense Civilian Personnel Data System (DCPDS). Tracked time and attendance in the Defense Civilian Pay System, (DCPS).• Assisted with all aspects of human resources operational support to program areas and PHS officers. Collaborated and communicated with internal and external stakeholders in carrying out personnel processes. Scheduled interviews, coordinated details/confirmations and communicated with officials and candidates throughout the interview process, tracked applicant/candidate data in the DCPDS system. • Assisted with the tracking of officer billet reviews. Provided guidance and information to ensure proper and timely processing of accessions, transfers, promotions, awards, bonus and special pay and other changes in status. Performed Administrative tasks such as answering phones, faxing, making copies, greeting potential employees and guests, answering questions about benefits, onboarding and interviews. • Administered the Commissioned Corps Awards Program for the DOD. Advertised and marketed the Commissioned Officers’ Awards Program (COAP) with senior management officials and Officers.

Falls Church, Va

• Served as a liaison for all military services. Created and maintained audits and briefed military personnel status reports. Executed personnel actions via the Military Personnel Data System. Prepared and analyzed trend analysis data as it pertains to military manning and capabilities. Prepared and facilitated weekly Leadership meetings. • Extracted data from commercial/military automated systems to prepare operational tracking reports, graphs and charts. • Conducted and/or assisted with in-processing briefings for military service members. Coordinated and tracked monthly, quarterly, semiannual and annual training that was required. • Performed a variety of administrative support tasks such as: answering phones, filing, faxing, creating correspondence, creating offers, form letters, sending out benefits information, signing up personnel for employment and ensuring ID’s/CAC were provided, performed personnel records maintenance, processed promotions, evaluations, readiness, awards and transition processing.• Reviewed personnel records and assisted with interviews to validated information accuracy. • Reviewed personnel records, compares basic records with source documents to ensure data integrity and regulatory compliance.• Reported discrepancies and recommended corrective actions for military personnel service records.• Demonstrated efficiency and the ability to work in a fast-paced multi-tasking environments, showed resourcefulness and flexibility and the ability to adapt to change.

Quantico, Va

• Performed administrative and clerical support functions. • Screened and forwarded calls and managed calendar. • Managed correspondence in SharePoint databases. • Maintained and update 4 appointment calendars daily; to include the Director (Colonel), Deputy, Chief of Staff, and S1 and worked closely with S4 and Special Security Office (SSO) to update security files. • Provided program support and advisory services on various human resource programs, initiatives, and policies.• Scheduled performance reviews, interviews for hiring personnel, tracked status on applicants/candidates, worked with executive personnel throughout the review and/or hiring process through to onboarding or receipt of promotion, transfer or performance results.• Provided guidance the integration and coordination of information and/or actions. • Employed in-depth knowledge on understanding procedures, processes, and requirements. • Applied knowledge and skills to analyze, evaluate, and review data. • Worked closely with business management staff to conduct analytical studies by compiling, analyzing and summarizing data for reports. • Planned, coordinated, and oversaw development, analysis, and implementation of various operational support processes to include: task tracking, personnel actions via Defense Civilian Personnel Data System (DCPDS), timekeeping via Navy Defense Civilian Pay System (DCPS), awards, training, travel via Defense Travel System (DTS), personnel performance objectives and evaluations, property management, purchase requests, task and suspense tracking, hiring actions, workload, manpower and budget planning and monitoring, Table of Distribution and Allowances (TDA), personnel management, and files management.• Entered data and updated information in the Army Records Information Management System (ARIMS).

Fort Myer, Va

Administrative Assistant Mobilization and Deployment • Arranged and performed a variety of management services in personnel support, office services, and administrative services. • Supported Soldiers, Family members and DOD Civilians with information on JBM-HH and other resources in the area. • Received and screened telephone calls and responded to all correspondence. • Screened, and directed Soldiers to correct locations, Military Families and DOD Civilians to the correct location.• Trained and coordinated with Volunteer staff on front desk procedures and monthly schedules. • Front Desk Receptionist, performing all receptionist duties.• Received & screened visitors face to face, answered telephone calls and routed calls.Army Family Action Plan (AFAP) Coordinator• Worked under the supervision of the Director on new and/or revised policies and procedures. • Ensured information was distributed to all organizations for compliance. • Served as administrator and subject matter expert on AFAP policies and procedures.• Served as the primary liaison between the Installation Organizations and/or Directors on issues concerning military Families. • Coordinated with Garrison Command on a wide variety of directives/information for the AFAP on issues concerning active duty, retired, reservist, Military dependents, and survivors of deceased military personnelArmy Volunteer Corps Assistant Manager• Supervised and supported volunteers as well as paid staff. Managed human resources functions to include recruited, interviewed, selected, placed and trained. • Created flyers, brochures and newsletters. • Handled multiple projects and deadlines at one time. • Provided oversight for program participants. • Prepared and communicated factual and procedural information clearly, orally and in writing.

Fort Belvoir, Va

• Assisted volunteers and human resources department with day to day duties. • Performed data entry, completed background checks, answered questions regarding employment, completed expense reports, financial exports, and tracked hours monthly. • Managed human resources function’s to include recruitment, selection, placement and training.