Office Assistant
CurrentAnswered the phone, took messages, and directed incoming calls to the correctindividuals• Received and distributed all internal mail• Handled customer complaints in a sympathetic and efficient manner• Provided administrative support to the General Office Manager• Opened and closed the office every day• Responded to customer emails in a professional and prompt manner• Ensured that all staff followed proper customer service etiquette• Ordered office supplies and stocked the supplies upon arrival• Responsible for petty cash supply• Maintained cleanliness of the lobby and front office area• Responded to customer billing and financial inquiries, and directed customers to appropriatedepartments, as necessary