• Oversaw day to day North American Supply Chain activities for Unilever brand, REN. This included supply, inventory, warehouse, logistics, master data, order management and customer service functions• Helped manage new 3PL warehouse opening for B2B and B2C customers, UAT and ramp-up period for issues escalation and work streams• Leveraged planning knowledge to drive supply chain activities through the creation, modification, and implementation of production plans• Worked with UK supply chain team to align on processes and to feed NA demand into the Global sales forecast and supply plan• Closely track sales in month vs. target and flag any risk to central Finance team• Ensure stocks risks and out of stocks are anticipated and communicated proactively, ensuring reorder dates are clear and turnover impact are minimized• Managed supply chain team consisting of order management, customer service, supply / inventory planner• Owned relationship with freight forwarders bringing in goods from UK to US• Ensured customer requirements around logistics & fulfillment for existing or new customers are captured and shared with key DC & transportation partners• Owned product and customer master data for North American organization• Worked with IT to resolves ERP issues and drive developments to improve effectiveness & efficiency• Worked with UK-based Quality Assurance Manager to ensure global quality standards are applied, including the approval and on boarding of any local vendors

• Highlight trends, monitor KPIs and evaluate with Planning, Procurement and Coman functions to assist in issue resolution and forecast future risk and opportunities• Manage packaging suppliers to ensure supply and reduce cost, working closely with Co- manufacturers and commercialization to deliver targeted RFP savings• In a cross functional capacity, manage shifting priorities, inventory management and process improvement• Trouble-shoot data issues to drive accuracy in all reporting with a focus on Supplier and Co-manufacturer data accuracy

• Worked closely with Brand Marketers, (Trade) Customer Marketers, Design, Packaging Engineers, Operations, Manufacturing, Supply & Demand Planners, and Engineering on new product development and product changesPlayed a vital role in removing roadblocks and implanted continuous improvements.• Evaluated and found the most direct path to item creation using SAP, initiated new product development request, help define marketing strategy and direction, led weekly project meetings with cross functional partners across 5-7 product lines.• Developed detailed project plans, including timelines, to monitor and track project progress. •Aligned with master data governance team to ensure projects followed GS1 standards.• Maintained master data records in SAP, updating records according to business guidelines/MRP settings.• Developed and maintained collaborative work relationships with internal and external stakeholders.

• Measured, analyzed, and accurately reported key process matrices and monitored adherence to key performance indicators (KPI’s). • Aligned with Supply Planning, Trade Marketing, Finance, Brand Managers and Business Leadership to create and manage Demand Forecast for supply planning and distribution.• Received multiple promotions, provided exemplary assistance in the ongoing development and maintenance of demand planning processes and systems to improve forecasting accuracy.• Used software solutions to analyze complex data to identify potential sources of forecast error, and developed custom-tailored action plans to improve performance.• Integrated best practices to effectively develop a rolling 24-period demand forecast.• Organized and presented monthly, well-received S&OP Demand Review to Business Unit Lead Team.• Coordinated with Product Manager and Trade Marketing/Sales to determine impact and incorporate market intelligence (i.e. competitive activity, retail trends, and trade/consumer promotional activity) into the forecast.

• Handled planning and purchasing activities for 250 SKU’s across eight distribution centers to optimize inventory distribution, ensuring strong fill rates while minimizing costs.• Established rolling 18-month forecast process to reliably evaluate capacity and proactively provide recommendations for product & material shortages.• Worked in-line with Marketing and Demand Planning to plan and execute promotions and new product lines.• Guaranteed optimum safety stock levels were set and maintained.• Generated and concisely communicated weekly production schedules to the manufacturing plants.• Developed supply plan to reduce inventory levels across the supply chain network while improving service levels, and was the first to achieve above 98.5% fill rates during peak sales season.• Collaborated with external manufactures, purchasing packaging and finished goods products, facilitating productive weekly meetings with vendors, supporting vendor partnerships and ensuring timely execution of product launches.• Oversaw S&OP meetings to maintain that demand plans, inventory levels, purchase plans, and risks/opportunities were discussed to gain consensus on future actions and critical process improvements.Achievements, Continued• Drove supply chain KPI metrics (case fill & working capital) by analyzing and interpreting large data.• Performed monitoring of inventory to identify obsolete and excess supply, and developed vendor strategies to reduce write-offs ; provided exemplary root cause analysis to avoid future issues.Special Projects• Selected to assist with the JDA 2017.1 project, supporting the JDA RCP fulfillment implementation by creating specialized test scripts to ensure a timely go-live and issue mitigated launch.• Offered essential contributions in graphics refresh for BU mitigating SLOB while meeting launch plans.• Transitioned production from Beacon Falls, CT to Columbus, OH while meeting all deadlines.

• Supported company profit and service objectives by ensuring accurate and timely handling of customer orders, inquiries, and concerns in a fast-paced environment, managing 30+ accounts with differing needs. • Provided a detailed, ongoing view of service satisfaction and changing customer requirements by collecting and reporting data on key account relationships to the Sales and Marketing organization. • Efficiently found solutions using exceptional problem-solving skills to meet complex customer needs.• Overhauled efforts for managing $1.5M in sales by processing orders and increasing truckload shipments.• Exceeded all expectations as the day-to-day voice of the customer for the Sales and Marketing Team.• Forged and maintained strong relationships with assigned accounts to ensure that service levels provided Pactiv with a competitive advantage in the marketplace.• Managed agricultural/processor accounts to exacting professional standards, helping to grow the business by meeting customers delivery requests and resolving intricate order issues.• Elected to oversee key strategic customer accounts such as Sysco, USF, and Bunzl.Special Projects• Enhanced the Molded Fiber Macon, GA Go-Live project by supporting the customer service function transition from JDE to SAP, providing superlative customer service guidance and constantly promoting Pactiv’s best practices.• Assisted Macon, GA customer service reps with the introduction of the queue process.• Worked closely with the Macon, GA plant scheduler with the entire queue process.• Performed critical testing for the pricing and sales function utilizing PROS (sales analytical software).