Cassandra Faro-Borg Email & Phone Number

Prairiewood Nsw

A Client Services Consultant delivers high quality seamless client engagement and client management services to both current and prospective clients. The CSC role is responsible for assessing client needs & goals to match the appropriate services; maximising client conversion rates & values and value to the business. The CSC role also includes providing a quality seamless appointment scheduling service for our clients. The CSC determines appropriate scheduling with clinicians within a time and sequence acceptable to the client's needs and guidelines.

Prairiewood Nsw

The Cerebral Palsy Alliance Early Diagnosis Clinic is a diagnostic clinic for babies at high risk of cerebral palsy. The clinic aim is to fast track diagnosis and enable quicker access to early intervention services.In my role as Clinic Intake Coordinator it involved, speaking to parents/carers with a child at risk of Cerebral Palsy. Completing our indpeth intake process while consulting with external parties which included neurologist's, pediatrician's, hospital associates and government bodies.Appointments for babies required initial consultations book and review appointments scheduled in line with our appropriate time-line for potential diagnosis. Liaison with our Early Diagnosis team was essential in delivering an unrivaled client experience in such a delicate time for these families.

Prairiewood Nsw

Cerebral Palsy Alliance is an nonprofit organisation dedicated to helping babies, children, teenagers and adults living with cerebral palsy and other neurological and physical disabilities lead the most comfortable, independent and inclusive lives possible.As a Scheduler for the Administration team, my responsibilities Include:- Schedule group-based interventions and programs to ensure smooth running of initiatives.- Booking/scheduling of appointments for clients & their families- Coordinate therapist’s schedules to support the achievement of their agreed performance targets.- Triage client inquiries and refer to appropriate internal contacts for action and/or resolution- Arrange appointments with our therapists, equipment suppliers and clients effectively, to ensure all parties can be available on the same date and time. This may be a various locations (school, home or centre based) - Set-up and coordinate internal and external equipment clinics- Liaise with schools to arrange for our therapists to attend appointments within the school. This also entails organising the needed paperwork for the school to clear therapists entering the school. - Assess client complaints to determine required actions; resolve and/escalate.- Arrange interpreters for clients with our external interpreter service.- Maintain up-to-date client records and documentation.- Collect information to assist in the completion of documentation, reports and reviews.- Establish and build relationships with clients and families to develop rapport.- Reception cover (when required)

Penrith, Nsw

Complete Staff Solutions provides recruitment and labour hire services to a range of clients across Sydney, Newcastle, the Hunter, Central Coast and Mid North Coast. As a Recruitment and Business Development Consultant my responsibilities include: - Conducting screening, candidate interviews, reference checks and presenting applicants to clients- Reverse Marketing of top candidates- Preparing and coaching candidates for interviews with clients - Building and managing a pool of candidates in the both blue collar and white collar industries- Writing, placing and managing job adverts on seek- Building and maintaining a rapport with clients including regular site visits/meetings- Complete site safety inspections - Drug and alcohol testing candidates and casuals in the branch- Working from an existing prospective client base and sourcing new leads- Generate leads from reference checks- Negotiation of rates and service in conjunction with the Branch Manager- Various data entry and administration duties to ensure all candidate and client information is up to date

Blacktown

Workzone provides property and facility maintenance for various companies and government bodies, operates in NSW, WA, QLD and VIC.As a Human Resource Administrator, Payroll & AP Officer my responsibilities included:- End-to-end recruitment and selection- Employment: Check employee working rights, manage incoming contracts, inducting new employees, organise training and development for existing employees and coordinate the termination process- HR Administration: Preparation and coordination of employment contracts and packs, maintain employee files, assist in the review and update of company policies and procedures, update all HR documentation, records, manuals and registers- Manage employee remuneration - Assist in resolving ER/ IR matters- Performance management- WHS: coordination and auditing of employee uniforms and safety bags - End-to-end payroll processing: process and review of time sheet entries, leave management, back pays and termination pays- Interpreting modern awards and individual contractual agreements- Answering pay related queries from employees and management in a timely manner- Processing invoices, reconciling supplier statements, chasing up supplier invoices and statements

Surry Hills Nsw

Mystery Beehive was a boutique textiles and clothing wholesaler that designed, produced and sold custom clothing designs to several retail clothing stores Australia-wide. Mystery Beehive also had a sales based within New Zealand. As a Sales Administration Manager, I was responsible for:- Acting Business Manager (when owner is unavailable)- Liaised and negotiated with buying agents in all states across Australia and New Zealand- Provided customer service: via face to face, over the phone and email- Performed basic accounts receivable and accounts payable duties which included: banking of cheques and cash, managing petty cash and processing of month to month commission reports

Surry Hills Nsw

Downtown Denim Works was a versatile textiles and clothing wholesaler that designed, produced and sold clothing designs to both boutique retail stores and several large retailers (e.g. General Pants Co). As a Sales Administrator, I was responsible for:- All clerical duties; including invoicing, filing of invoices and customer records - Allocating stock for dispatch, stock count, re-stocking shelves, unpacking of new shipment, hanging samples and organising showroom and knowing stock situation in our Main warehouse (different location to office)- Customer service (both personal and by phone)- General reception duties (answering calls, taking messages, dealing with couriers)

Sydney, New South Wales, Australia

2Fuse was a retail store with several locations throughout the NSW Metropolitan area. As a Store Supervisor/Manager, my responsibilities included:- Supervising and managing the Macarthur Square, Blacktown and Fairfield stores- Managing/supervising staff, which also included training of staff- Attending monthly meetings with Regional Manager and Owner - Screen Resumes, conducting interviews including group interviews, trial potential staff- Completing End of Month reports- Customer service- Visual Merchandising

I completed this role for a few months before I was promoted to a Store Supervisor/Manager.As a Retail Sales Assistant my key responsibilities included, customer service, receiving and unpacking stock, liaising with warehouse staff and management, stock control and repricing stock.

Liverpool Nsw

Essential Certifiers is a building compliance firm that offers expedited production of reports for the purposes of both small and large scale building projects. My main role with the company was as a Receptionist and Administration , which included the following responsibilities of administer the company switch board, mail duties, filing, liasing with clients and Ad hoc administration duties.

Certificate Iv, Human Resources

Certificate Iii In Pathology

Certificate Iv In Whs

Certificate Iii, Retail Supervision

Certificate Iii, Business Administration

Hsc, High School/Secondary Diplomas And Certificates

Activities and Societies: School Choir, sporting events