Cassandra G. Bradley (She/Her) Email and Phone Number
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A respected Program and Project manager in Healthcare with a life-long passion for inspiring others towards better health and well-being. Progressive expertise in leadership, process improvements with key strengths in driving highly complex and multi-phase projects to successful completion, within scope, budget and on-time. Particular strength enhancing working relationships and facilitating positive change towards team and customer satisfaction. Effectively handled highly intense customer situations with internal and external stakeholders.Collaborative Leadership Client/Vendor Relations Process ImprovementsCross-Functional Team Building Data Collection/Management Sales/Business DevelopmentPeer Development Resource Scheduling Product Presentations
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Business Program ManagerLexisnexis Risk Solutions May 2022 - PresentAlpharetta, Ga, UsRISK Solutions Program Management Organization• Program Management leadership of projects and programs within the Home Market Portfolio. Focus on projects and programs having a high degree of complexity and may be comprised of multiple projects, led by individual project managers across functional areas of insurance risk• Drive programs or projects to completion while creating an environment of rapid decision making in areas of risk, revenue, and impact• Point of contact for the Home market vertical and manages expectations via the Product Roadmap• Managing acquisition integration efforts along with large business cases related to new business development• Oversee the Home market portfolio of complex projects for key customer accounts, with multiple project managers including customer teams and enterprise projects• Present periodic status reports/dashboards to management and provide senior level presentations on program status which include milestone achievements, financials, progress of deliverables, risks and issues• Leadership on all phases of the project using established processes. Ensure there is a holistic view by coordinating with and monitoring all impacted business processes across Development, Sales/Marketing, Product, Implementation and Support* Deliver assigned projects on schedule in alignment with the critical needs of the Home business vertical or external vendor/customer• Coach and mentor other project managers and other project team members on tools and maintaining deliverables
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Senior Project ManagerNthrive Nov 2015 - May 2022Plano, Tx, Us• Managed external customer implementations within multi-project program-level efforts that span client stakeholders, including internal senior leadership, partners/vendors and external influencers. Ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction;• Facilitated Revenue Cycle processes, requirements and best practices, including Enrollment, Scheduling, Pre-Registration, Registration, Admitting, Financial Counseling, Charge Master, Coding, Charge Capture, Billing, Collections, Bad Debt, Payment Processing, Denial Management, Revenue Recognition and Accounts Receivable Finance Operations preferred• Managed revenue targets by accurately forecasting project go-live dates and meeting forecasted completion dates• Proactively set and managed expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks;• Demonstrated excellent planning, time management, communication, decision-making, presentation and organization skills;• Established, socialized, managed, and maintained the project plan with internal and external stakeholders utilizing MS Project;• Collaborated with various teams to ensure quality deliverables are completed timely;• Accountable for issue identification and facilitation of appropriate resources necessary to resolve issues timely; ability to effectively resolve and escalate issues through the organization to resolution.• Managed the acquisition of required data;• Provided status reporting to customers, management team, and internal staff -
Clinical Program Manager / Clinical Project Manager - Dual RoleMckesson Health It Jan 2009 - May 2015Nashville, Tn, Us• Managed 35+ projects and met Attestation requirements for Meaningful Use and Quality Measures. • Demonstrated effective communication skills during highly intense customer situations to internal and external stakeholders during Go-live and unplanned downtime events.• Lobbied for resources on one-off type projects to the Change Control Board that resulted in highly respected exposure throughout the Services and Implementation organizations. • Directed technical staff of 40 + across migrations, OS upgrades, and other ancillary projects. • Developed and refined new sales service paths for technical resources that brought in new streams of revenue that resulted in the strongest 3rd and 4th quarter revenue in two years.• Fostered and rolled out new service paths that resulted in increased resource utilization, new revenue streams, and customer satisfaction for special and beta projects.• Achieved $2.5M in revenue as a subject matter expert during pre-contracting process. -
Project ManagerMckesson Health It 2006 - 2009Nashville, Tn, Us• Facilitated client and vendor hardware procurement resulting in 40 site deliverables prior to milestone dates in collaboration with EMC, HP, IBM, and Oracle. • Successfully coordinated over 70 projects keeping all on track to meet slot scheduled dates.• Led projects from Post-Sales to Kick-Off and final client acceptance and project closure. • Improved and managed $2.5M in implementations delivering services on budget and within scope.
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Project Coordinator / Application AnalystMckesson Health It 2004 - 2005Nashville, Tn, Us• Created xml scripts to perform OCR identification and split individual patient payments from insurance payers Explanation of Benefit which resulted in increased million dollar payment postings in one day.• Managed scheduling installation and training of the EOB Splitting application used at hospitals.• Prepared monthly statistical reports for Statement of Work provided to management.• Prioritized xml defects for Product Developments utilization in Waterfall and Agile fixes.• Designed training documentation for xml CBT’s and wrote FAQ’s as aids to develop scripting.
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Technical Support SpecialistMckesson Health It 1997 - 2004Nashville, Tn, Us• Provided technical support for clinical applications, database, and HL7 data flow and content. • Installed software and performed configuration setup for community and large hospitals.• Implemented customer satisfaction surveys and monitored feedback on the McKesson Listserv blog.• Defined workflow and procedures to expedite resolutions between Implementations and Development.
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Project Manager / Sr. Applications Analyst - Prior To 1997Mckesson Health It 1997 - 2004Nashville, Tn, Us• Analyzed and resolved product support application issues on MDIV, Gemini and IDX.• Arranged as a single point of contact all Data Center site closings and software de-conversions.• Wrote Clarify Knowledge Base resolutions for internal use and developed an on-line support manual.
Cassandra G. Bradley (She/Her) Skills
Cassandra G. Bradley (She/Her) Education Details
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Ksu Community And Professional EducationProject Management -
University Of Missouri-Saint LouisManagement And Organizational Behavior / Psychology
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Webster UniversityMasters Of Health Services Management
Frequently Asked Questions about Cassandra G. Bradley (She/Her)
What company does Cassandra G. Bradley (She/Her) work for?
Cassandra G. Bradley (She/Her) works for Lexisnexis Risk Solutions
What is Cassandra G. Bradley (She/Her)'s role at the current company?
Cassandra G. Bradley (She/Her)'s current role is Business Program Manager - (she/her).
What is Cassandra G. Bradley (She/Her)'s email address?
Cassandra G. Bradley (She/Her)'s email address is ca****@****ive.com
What is Cassandra G. Bradley (She/Her)'s direct phone number?
Cassandra G. Bradley (She/Her)'s direct phone number is +177061*****
What schools did Cassandra G. Bradley (She/Her) attend?
Cassandra G. Bradley (She/Her) attended Ksu Community And Professional Education, University Of Missouri-Saint Louis, Webster University.
What skills is Cassandra G. Bradley (She/Her) known for?
Cassandra G. Bradley (She/Her) has skills like Healthcare Information Technology, Process Improvement, Software Documentation, Ehr, Project Management, Integration, Hipaa, Healthcare, Software Implementation, Hl7, Visio, Vendor Management.
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