Cassandra Green, Capm Email & Phone Number

Boston, Ma, Us

Haverhill, Massachusetts, United States

Newburyport, Massachusetts, United States

Danvers, Massachusetts, United States

- Reviewed and posted payroll deductions for the system’s active membership (46 units/~3,300 active members). Reconciled deduction reports to retirement contributions. Maintained detailed and organized records of deduction reports.- Managed new enrollments (~50 per month), verifying that membership eligibility criteria are met and ensuring all required documentation is received.- Worked closely with Retirement Counselors to ensure retirement deductions are posted timely.- Provided counseling to active members.- Administered annual salary survey, comprising ~$160M in pensionable earnings. - Trained the new executive assistant, ensuring operational continuity.

Danvers, Massachusetts, United States

- Provided support to the Executive Director. Prepared for monthly board meetings and biannual Advisory Council meetings. Recorded meeting minutes.- Ensured smooth office operations, including keeping supplies well-stocked and serving as the primary point of contact for vendors.- Supported the biennial census process, including collecting, recording, and organizing 2,000+ affidavits and responding to questions and concerns from retirees and survivors.- Promoted to Membership Coordinator within 1 year.

Newburyport, Massachusetts, United States

- Created City Council agenda under direction of City Clerk. Created and filed meeting minutes. - Managed absentee voting in all elections, averaging up to 3,000 voter ballots. - Oversaw day-to-day operations and ongoing projects.- Managed accounts payable for department and daily cash reconciliation. Addressed budgeting concerns with department head.- Contracted during 2020 Presidential election to assist with implementing mail-in voting controls and to provide general office support.

Newburyport, Massachusetts, United States

- Utilized customer service techniques in assisting the public.- Operated office machines, including printers, scanners, and label makers.- Assisted with management of city-wide parking permit system totaling 7,500+ permit holders.- Assisted with management of federal, state, and local elections for 14,000+ registered voters.

Newburyport, Massachusetts, United States

- Wrote articles for the quarterly newsletter, including attending events and interviewing relevant parties to gather facts and quotes, and submitted work according to deadlines.- Promoted key fundraising events on radio.

Hampton, Nh

- Managed taxability and gross up reporting for 30 tax clients.- Processed payroll for employees on international work assignments.

Manchester, Nh

- Administered compensation plans for 150+ call center sales representatives, supervisors, and managers.- Assisted in onboarding new reps by holding information/Q&A sessions on compensation plans. Reviewed company policies.- Produced 10 weekly/monthly sales reports and provided succinct written analysis for executive leadership.

Oak Brook, Il

- Wrote and developed training documentation on a new process for the direct sales channel.- Coordinated high-priority projects for the partner sales channel, including commissions tracking for 100+ customer sites.- Built relationships with customers, becoming a dedicated point of contact for account inquiries.