Work closely with the Chief of Police in managing police department operations, defining key priorities, and executing office improvements. Serve as the department's court liaison and Keeper of Records, providing information to Medical Examiner’s Offices, District Attorney’s Office, and external agencies for highly sensitive cases. As first point of contact, assist detectives, sergeants, Emergency Management Director, MA State Police, and Northwestern District Attorney’s Office with all requests pertaining to case files, search warrants, visual aids, and training materials. Proofread police reports, search warrants, and departmental materials for accuracy.Manage department budget, including processing payroll, purchasing supplies and equipment, tracking accounts payable and accounts receivable, handling miscellaneous accounts, and resolving billing discrepancies. Prepare financial summaries, reports, correspondence, presentations, and public notices.

Managed operations for the Franklin County office, overseeing a team of 50 employees. Delivered complex case management and administrative office support to Chief Trial Counsel, First Assistant, and members of Northwestern District Attorney's Anti-Crime Task Force. Aided legal team in preparing for Superior Court arraignments, pre-trials, motions, and trials for homicide, drug, firearm, forfeiture and child abuse cases. Coordinated schedules and calendars for Franklin Superior Court, Assistant District Attorneys, and Defense Counsel. Acted as the primary liaison for the Massachusetts State Police Crime Lab, Franklin County House of Corrections, and various law enforcement agencies. Oversaw Superior Court trial preparation, including creating trial exhibits and binders, interactive maps, PowerPoint presentations, and other visual aids. Supported courtroom jury trials by managing all multimedia, taking notes, and coordinating with Victim Witness Advocates for victim and witness testimony. Created and managed physical and digital case files for Superior Court cases. Drafted motions, court pleadings, correspondence, and reports. Reviewed complaints, police reports, and BOP/CARI data for entry into DAMION. Compiled, analyzed, and maintained case documents, including 911/dispatch calls, incident reports, financial records, prior convictions, medical and phone records, DNA, ballistics, drug certifications, and body worn camera link/videos.