Cassandra Labson Email & Phone Number

San Francisco Bay Area

Responsibilities:• Provide workforce solutions, consultation, training, and education to all levels of client management from new managers to SVP• Organize and lead meetings with client sponsors, stakeholders, vendors, partners, hiring managers for a variety of purposes including presentation of initiatives, program optimization proposals, talent/job market consultation, budget/spend reviews, workforce management training• Project management: lead and contribute to multiple projects and client initiatives concurrently• Drive issue and escalation resolution using root cause problem solving skills and data analysis• Complex scheduling in MS Outlook• Established and lead daily team operation and strategy meetings• Trained team members on program best practices and operations optimizations• Developed and maintained documentation on process and program optimization initiatives• High volume requisition management and end to end fulfillment of open positions• Workforce management including on-boarding, population analytics, extensions, terminations• Supplier / Vendor management: oversee recruiting fulfillment, program training, policy enforcement, partnership development, supplier optimization• Served as SME for client Vender Management Tool (VMS) SAP FieldglassAccomplishments:• Managed high visibility issue resolution for software bug escalation • Actively participated and resolved technical invoicing issues resulting in the collection of $500K + in past due revenue.• Lead the team in a successful first Supplier Summit by developing and delivering content for the PowerPoint presentation, and managed meeting invitation and attendee list.• Established a strong partnership with specific client business units which turned reluctant users into program advocates.• Developed and delivered content for client's Contingent Workforce manager training in a three-part series with 100+ attendees• Completed annual contingent worker diversity report

San Francisco Bay Area

KellyOCG Program Management Office Coordinator for the MSP on-site at VMWareResponsibilities and skills include, but are limited to:- Project management- Escalation resolution- Complex scheduling in MS Outlook- Lead and organize meetings with stakeholders, partners, client managers, and internal team members- Client Manager training and education- Supplier management, communication, training, and overall partnership- UAT integration testing (Fieldglass/Coupa Integration)- Integration error resolution (Fieldglass/Coupa Integration)- Created and conduct contractor New Hire Orientation- Data validation and audits - Process creation and improvement Software and application efficiency:-MS Office Suite-MSP tools: Fieldglass, Wand, IQN-Coupa, Workday, Zoom, IT ticketing systemsSoft Skills: - Customer service and client consultation - Strong communication skills both written and verbal- Solution oriented- Self-motivated/self-starter- Proactive and eager to learn- Reliable team member- Organized

Santa Clara

Hired as the first PRO Unlimited Client Services Consultant on-site at a new client, ServiceNow, to launch and implemented the PRO Unlimited Program from Go-Live. - Responsible for the delivery and promotion of PRO’s products/servicelines: Payroll, Staffing, Contractor Compliance (Business Validation) and Managed Services. - Responsible for management of all contingent worker (500+) operations- Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures and implement new processes and enhance current process to strengthen efficiency- Manage all Employee Relations duties, issues, and inquiries including but not limited, new hire onboarding and orientation, rate increases, payroll discrepancies, benefit inquiries, performance related issues/accolades, contractor conversions, worker off-boarding and terminations - Executed entire onboarding process for all referral candidates which includes offer extension, pay rate negotiations, closing the candidate, and completion of paperwork- Proactively meet with hiring managers to qualify requisitions, make recommendations with regard to sourcing and recruiting processes and best practices - Act as the single point of contact between all hiring managers, workers, and staffing partners throughout the sourcing, interview, and hiring process in order to facilitate the fulfillment of contingent worker requisitions. - Manage and coordinate the interview process, complex scheduling, calendar management, and real time communication for updates to both hiring manager and Staffing Partner/Candidate.- Drive feedback and recommendations to both the client and staffing partner to reach a shortened time to fill and optimal success and efficiency in closing requisitions. - Proactive relationship building with hiring managers, candidates, and staffing partner networks to build candidate pipelines for all departments within the company

Campbell, Ca

• Owns end-to-end recruitment process.• Responsible for sourcing and screening candidates, coordinating and scheduling interviews, negotiating and closing offers, work closely with HR to ensuring new-hire paper work (background checks, i-9, reference checks, etc.) is completed and filed, and following up with contractors.• Enter and update candidate information into ATS• Submit candidates through VMS system or directly to client (most frequently IQ Navigator, Zero Chaos, Wand, FieldGlass)• Interfacing with MSP and hiring managers.• Source and recruit candidates by searching job boards and networking sites (Monster, Career Builder, Indeed, LinkedIn, in-house Database), referrals, online applicants.• Build search string/Boolean strings based on information given in requisitions, job descriptions, manager notes, and conference calls.• Screen resumes and candidates thoroughly to qualify candidates based job requirements, soft skills, previous experience, technology and software experience, skill set, employment history, culture fit, and interview landscape. • Filled roles in a variety of fields including but not limited to: Human Resources, Administration, Operations, Accounting and Finance, Marketing and Sales, Legal, Documentation, Supply Chain, Procurement, Program and Project Managers, Coordinators, Data Analysts, Business Analyst, Digital Media Manager, Content Curators and Review Analyst, Communications, Quality Assurance, IT and Technical Support, Lab Technicians, R&D Professionals, Graphic Design, Copywriter, Event Coordination, Producers, Recruiters, and more.• Train and mentor new FLC Recruiters on ATS, VMS, understanding requisitions, and general recruiting technique

• Team up with Sourcers and Account Manager to establish objectives, client needs, communicate concerns, and confirm understanding of job requisitions.• Conduct research to gain understanding of a large variety of technologies, companies, tools, software, hardware, operating systems, market research etc.• Screen candidates for required skills, culture fit, soft skills, technologies, level of experience and knowledge, employment history, and current situation. • Recruit via cold calls, voicemail, email, referrals etc.• Worked requisitions for Software Engineers, Project Managers, QA positions, Business Systems Analyst, Database Analysts, Data Architects, Network Engineers, Technical Writers, Program Managers, Training Specialists, Data Managers, Software Developers, Product Managers, Java Developers, .Net Developers, Programmers, Full Stack/Front End, Backend developers.

Master Of Studies In Law, Law

Bachelor’S Degree, Liberal Arts And Sciences/Liberal Studies, Cum Laude

Aa Liberal Arts, Liberal Arts And Sciences/Liberal Studies