Cassandra Lee Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada Area

-Supervise and manage the effective training of GCDOCS across DND-Develop training calendar and monitor client mailbox-Schedule senior management training for DG level and above-Develop training guides and documentation-Develop Standard Operating Procedures (sop)-Update content on the Learning Community website-Perform system testing -Input training statistics and reports-Liaise with stakeholders daily-Track contractor hours-Manage AS-01, students, contractors etc.

22 Eddy

•Acting AS-04 - Supervised GCDOCS Project Team •Interviewed a Junior IM Analyst for the Information Management Office•Developed procedures and reference documents for end users on how to use GCDOCS; save, share, edit documents•Developed communications for the senior management (CIO) on the status of GCDOCS migration to all end users•Performed an RKAT assessment on the Information Management Office•Mapped RDIMS content to GCDOCS architecture by using file code and directorate•GCDOCS Migration design and development; Built Information Architecture in GCDOCS, RM Classification and Migration Mapping of Content•Brand development, web site development for GCDOCS•Communications plan and training development for GCDOCS•Research and analysis•Admin role; booking boardrooms, minutes, and data entry

300 Slater

-Managed departmental wiki, including: account creation, user support, and promotion-Performed a gap analysis of internal social media-Developed business case for Departmental Wiki-Participated in interdepartmental working group on social media-Led a meeting in assisting clients on how to use and build a community on the wiki-A working member of the Wiki Community of Practice (COP)-An ambassador of the GC2.0 tools (GCpedia and GCconnex)-Assisted with the government-wide initiative regarding the implementation of GCDOCS, as the official corporate repository. -Contacted clients to organize meetings, booked boardrooms, and compiled training materials for GCDOCS-Provided on-floor training for GCDOCS rollout. Answered questions and provided reference tools-Assisted in the developement of an IM Report Card to replace corporate reporting-Took meeting minutes for our monthly IM Assessments with clients.

St. Laurent

-Developed strong customer relations and client satisfaction-Helped train new employees on how to approach clients and satisfy their needs.-Maintained exceptional visual merchandise standards.-Made phone calls to clients.-Attended management meetings.-Efficient cashier

Rideau St.

-Gained a reputation for excellent customer service, inventory, stock and replenishment.-Worked as a cashier and sold sears credit cards to customers.-Worked in multiple departments such as hosiery, jewelry, and electronics.

Graduate Certificate, International Business Management

Certified International Trade Professional (CITP) in International Business Management o Developed reports on supply chain management.

Bachelor Of Arts Honours, Major Political Science And Minor Spanish

Entrance Scholarship: $2,000 Queen Elizabeth Scholarship: $3,500 o Studied classical and postmodern political theories and concepts o.

Education record

-Member of Cappie's Critic Team, Award Winning Critic Team '08 -Member of the Swing Club -Bassist, Senior Jazz Band -Bassist, Classic Band