Cassandra Lee Email & Phone Number

Ottawa, ON, CA

Ottawa, Canada Area

-Supervise and manage the effective training of GCDOCS across DND-Develop training calendar and monitor client mailbox-Schedule senior management training for DG level and above-Develop training guides and documentation-Develop Standard Operating Procedures (sop)-Update content on the Learning Community website-Perform system testing -Input training.

22 Eddy

• Acting AS-04 - Supervised GCDOCS Project Team
• Interviewed a Junior IM Analyst for the Information Management Office
• Developed procedures and reference documents for end users on how to use GCDOCS; save, share, edit documents
• Developed communications for the senior management (CIO) on the status of GCDOCS migration to all end users
• Performed an RKAT assessment on the Information Management Office
• Mapped RDIMS content to GCDOCS architecture by using file code and directorate

300 Slater

-Managed departmental wiki, including: account creation, user support, and promotion-Performed a gap analysis of internal social media-Developed business case for Departmental Wiki-Participated in interdepartmental working group on social media-Led a meeting in assisting clients on how to use and build a community on the wiki-A working member of the Wiki.

St. Laurent

-Developed strong customer relations and client satisfaction-Helped train new employees on how to approach clients and satisfy their needs.-Maintained exceptional visual merchandise standards.-Made phone calls to clients.-Attended management meetings.-Efficient cashier

Rideau St.

-Gained a reputation for excellent customer service, inventory, stock and replenishment.-Worked as a cashier and sold sears credit cards to customers.-Worked in multiple departments such as hosiery, jewelry, and electronics.

Graduate Certificate, International Business Management

Certified International Trade Professional (CITP) in International Business Management o Developed reports on supply chain management.

Bachelor Of Arts Honours, Major Political Science And Minor Spanish

Entrance Scholarship: $2,000 Queen Elizabeth Scholarship: $3,500 o Studied classical and postmodern political theories and concepts o.

Education record

-Member of Cappie's Critic Team, Award Winning Critic Team '08 -Member of the Swing Club -Bassist, Senior Jazz Band -Bassist, Classic Band