Cassandra Leone Ms, Pmp

Cassandra Leone Ms, Pmp Email and Phone Number

Account Success Representative @ Waste Management
Phoenix, AZ, US
Cassandra Leone Ms, Pmp's Location
Greater Phoenix Area, United States, United States
Cassandra Leone Ms, Pmp's Contact Details

Cassandra Leone Ms, Pmp work email

Cassandra Leone Ms, Pmp personal email

n/a
About Cassandra Leone Ms, Pmp

I am a personable and energetic leader driven by my intense interest in environmental issues. I look to troubleshoot current environmental and health crises and resolve them by ways of effective communication and creative solutions. I have been immersed in environmental issues since elementary school, but my freshman year of college solidified my passion for this cause. I was involved in many engaging events, but one that truly drove my curiosity was witnessing the Colorado River Pulse Flow in Yuma and Mexico. This happening showed me why it is important to hold the environment in such a high regard, and how the mistreatment of resources can paralyze communities. I look forward to incorporating my past experiences into my future endeavors, and hope to continually involve human and environmental health and interactions in all of aspects of my life. I am interested in environmental event planning and programs, public outreach and education, and others who are also spirited about conservation and sustainability.

Cassandra Leone Ms, Pmp's Current Company Details
Waste Management

Waste Management

View
Account Success Representative
Phoenix, AZ, US
Cassandra Leone Ms, Pmp Work Experience Details
  • Waste Management
    Account Success Representative
    Waste Management
    Phoenix, Az, Us
  • Nsf
    Sustainability Standards Lead
    Nsf Jun 2023 - Present
    Ann Arbor, Mi, Us
    • Oversee technical committee meetings to ensure adherence to NSF procedures focusing on ensuring equity in the consensus-building process• Serve as Secretariat to up to four technical committees convening on electronics sustainability standards• Distribute meeting agendas, content, and updates to technical committee members• Act as neutral third-party to convey information and resolve concerns between technical committee members, technical committee chair, and criteria development organization• Maintain detailed membership files including historic meeting attendance, outreach to individuals, and voting records• Process changes in membership, recruit new members to fill vacant stakeholder group seats, provide onboarding information to new members, and answer member/observer inquiries• Present procedural changes to technical committee chairs• Instruct users on NSF workspace functions and act as a liaison to Higher Logic to resolve tickets on behalf of users• Manage growing library of original client-focused standard operating procedures and deliverables to apply to future projects• Track and request client invoices• Support annual NSF Standards Public Health Council meeting
  • Valley Of The Sun Ymca
    Group Fitness Instructor
    Valley Of The Sun Ymca Apr 2013 - Present
    Phoenix, Az, Us
    Design music playlists and create fifty-minute classes based upon the music to provide high intensity exercise for the individuals (up to twenty-four) taking the class in a safe and supervised environment. Assure that participants are properly adjusted in their seats, are not exceeding their own personal levels of exertion, and remain prepared to administer medical training at a moment's notice. Create age-appropriate exercise routines for over 60 participants in Active Older Adult aerobics classes.
  • Valley Of The Sun Ymca
    Lifeguard And Private Swim Instructor
    Valley Of The Sun Ymca Sep 2018 - Sep 2019
    Phoenix, Az, Us
    ASHI BLS/CPR Pro, First Aid, AED, and Lifeguard v6 Certified. Ensure member safety around the pool. Complete daily upkeep such as tarping/untarping pool, checking and maintaining chemical levels, skimming, and vacuuming. Provide 1 on 1 lessons for adults acclimating to water and learning to swim.
  • Valley Of The Sun Ymca
    Member Attendant
    Valley Of The Sun Ymca Dec 2013 - Dec 2015
    Phoenix, Az, Us
    Open and close the facility, check in members, monitor the front of house, enter data into computer systems, make program and membership sales, answer telephone inquiries, and keep track of information relevant to class schedules, personal trainers, and lifeguards. Remain calm in a fast-paced work environment, observe that guests are in a safe environment, smile while cleaning up vomit, and follow procedures with end-of-shift handling of money.
  • Waste Management
    Account Success Representative
    Waste Management Jan 2021 - Jul 2023
    Houston, Texas, Us
    • Develop strong customer relationships that promote retention and loyalty, focused on the customer’s first 100 days of service to provide a successful onboarding experience• Consistently lead team exceeding 40 call goal daily, maintaining top talk time of over 2 hours daily out of 30 representatives • Effectively use up to 39 screens in CENTRAL – Powerterm (MAS) to ensure accurate customer information, create and void cases and tickets, access route information, and notate important contact data• Communicate with operations in 17 market areas and sales representatives to problem-solve all setup and service issues, with focus on the Four Corners and Pacific Northwest market areas• Manage client pipeline and assign tasks in Salesforce while utilizing Avaya/Denali dialer to complete phone calls• Verify and review all account details are accurate to ensure delivery success and customer satisfaction• Respond to inbound phone calls and correctly view and edit related information while speaking with elevated and concerned customers with focus on correcting errors and saving accounts from cancellation• Encourage and facilitate WM.com account creation with emphasis on autopay and paperless billing, guaranteeing company savings of over $400 during customer lifetime and increasing retention over $18k in pilot month
  • Americorps Vista
    Covid-19 Case Investigator
    Americorps Vista Jul 2020 - Oct 2020
    Washington, District Of Columbia, Us
    Under Conservation Legacy, in partnership with the Colorado Resource Center and the State of Colorado, collaborate with local health departments to mitigate the spread of SARS-CoV-2 within local communities.• Call contacts of newly diagnosed cases• Communicate with contacts in a professional and empathetic manner maintainingemotional and cultural awareness• Collect and record information on symptoms with accuracy• Provide contacts with approved information about isolation and quarantine procedures,and if appropriate, refer them to testing according to protocol and/or to a COVID-19Community Support Specialist for social resources• Follow a set script to inform contacts about the importance of isolation or quarantineand what to do if symptoms are present or develop• Protect and maintain individuals’ privacy and confidentiality• Perform specialty team roles to assist the unit in effectively meeting community needs such as case investigation, resource navigation and team coordination to ensure an efficient and cohesive team
  • Paradise Valley Community College
    Administrative Assistant
    Paradise Valley Community College Sep 2019 - Jul 2020
    Az, Us
    Perform administrative tasks in a professional and timely manner, including completing work requests, organizing group drive files, abiding by FERPA regulations, and scheduling room reservations. Support over 17 faculty and 20 adjunct professors. Fulfill office tasks as needed such as creating copies, answering phone calls, and responding to events in Life Sciences building.
  • Marvel Entertainment
    Environmental Steward
    Marvel Entertainment Aug 2016 - Aug 2018
    Films: Black Panther, Ant-Man and the Wasp, Avengers: Infinity War, Avengers: End Game, Captain Marvel• Pioneered Marvel Studio’s environmental mission, structure, policy and data management as first EnvironmentalSteward in the United States• Spearheaded Marvel’s Environmental Department initiatives, establishing studio environmental metrics on wasteminimization, and recorded carbon footprint of studio and locations consumption and impact• Facilitated Green Goal Meetings and written and digital communications between 20 departments and 4 studios forlocal environmental compliance, and updates to waste procedures and practices on sets• Mentored and directed 6 Marvel Eco-Production Assistants and 10 rotating day-of support subordinates• Developed and coordinated Zero Waste program across 4 studio locations and 50 production sites• Orchestrated equipment logistics and data transparency with municipal waste services IWS and On-Set Disposals• Created the budget and purchase requisitions for Environmental Department worth over $1.5 million• Partnered with Georgia based environmental non-profits for Green Volunteer Days with 30 participants
  • Nau Green Fund Committee
    Vice Chair
    Nau Green Fund Committee Aug 2015 - May 2016
    Responsible for hosting workshops to assist in the creation of proposals for sustainable projects on campus. Provide feedback on proposals and help with the submission process. Intensively review proposals in a team meeting setting. Vote on proposed projects and allocate appropriate funds from $200,000 budget. Create follow-up investigations to ensure proper use of funds. Lead meetings and uphold the responsibilities of Chair when absent.
  • Sodexo
    Campus Dining Student Sustainability Coordinator
    Sodexo Sep 2014 - May 2016
    92866 Issy Les Moulineaux Cedex 9, Fr
    Understand, enact, and measure sustainability initiatives on campus. Analyze and attend events put on through Campus Dining. Improve awareness and understanding of issues relevant to sustainability such as carbon footprint, local food, and water use, alongside focusing on nutrition of food served on campus. Serve as a liaison between different groups and positions on campus and represent Campus Dining in a variety of meetings, including meetings with President Rita Cheng. Head of student/dining relations for Arizona's only chapter of the Food Recovery Network.
  • Northern Arizona University
    Residence Hall Eco-Rep
    Northern Arizona University Sep 2013 - May 2015
    Flagstaff, Arizona, Us
    Provide outreach and environmental education to students in my residence hall by creating tabling events and programs. Relay messages from Housing and Residence life to residents. Work with Residence Hall Directors and Resident Assistants to fully communicate messages and programs. Notify students of on-campus culture and encourage them to help aid in the achievement of NAU's Carbon Neutrality goal. Leader of the 2015 Green is the New Black Eco-Fashion Show's planning committee.
  • Green Living Az Magazine
    Social Media And Events
    Green Living Az Magazine May 2014 - Aug 2014
    Scottsdale, Arizona, Us
    Manage various social media accounts such as Facebook, Twitter, LinkedIn, Google Plus, Pinterest, and Ozoshare. Share updates and media in real time. Analyze statistics related to these accounts and keep an informed and engaged audience. Discover events to attend and maintain an events calendar, attend these events and gather employees to do the same.
  • Einstein Noah Restaurant Group, Inc.
    Cashier
    Einstein Noah Restaurant Group, Inc. Apr 2013 - Aug 2013
    Inactive, Page, Us
    Provide customers with an extraordinary baked good experience from counter to consumption. Take orders, assemble food, operate cash register and digital ordering system, wash dishes and appliances, and generally upkeep the restaurant to reasonable cleanliness standards. Observe safety operating procedures to protect co-workers and guests, and observe safe money handling procedures.
  • U.S. Soccer Foundation
    Grade 8 Referee
    U.S. Soccer Foundation Aug 2009 - Dec 2011
    Us
    Seasonal Employment. Responsible for center and/or line refereeing boys and girls soccer games at the recreational and elite level for ages U8-U12. Responsible for resolving conflict between players, parents, coaches, and referees along with communicating the rules and regulations for play. Assure that a clean, safe, and well-maintained event space was available for games.

Cassandra Leone Ms, Pmp Skills

Sustainability Volunteer Management Social Media Management Water Conservation Community Outreach Public Speaking Microsoft Office Fitness Instruction Analysis Event Planning Facebook Fitness Coaching Fundraising Environmental Education Time Management Environmental Issues Leadership Program Management Organization Health Communication Proposal Writing Grant Writing

Cassandra Leone Ms, Pmp Education Details

  • Oregon State University
    Oregon State University
    Environmental Sciences
  • Northern Arizona University
    Northern Arizona University
    Environmental Studies (University Honors Program) Minor: Environmental Sustainability
  • Cactus Shadows High School
    Cactus Shadows High School
    Diploma

Frequently Asked Questions about Cassandra Leone Ms, Pmp

What company does Cassandra Leone Ms, Pmp work for?

Cassandra Leone Ms, Pmp works for Waste Management

What is Cassandra Leone Ms, Pmp's role at the current company?

Cassandra Leone Ms, Pmp's current role is Account Success Representative.

What is Cassandra Leone Ms, Pmp's email address?

Cassandra Leone Ms, Pmp's email address is cl****@****mca.org

What schools did Cassandra Leone Ms, Pmp attend?

Cassandra Leone Ms, Pmp attended Oregon State University, Northern Arizona University, Cactus Shadows High School.

What skills is Cassandra Leone Ms, Pmp known for?

Cassandra Leone Ms, Pmp has skills like Sustainability, Volunteer Management, Social Media, Management, Water Conservation, Community Outreach, Public Speaking, Microsoft Office, Fitness Instruction, Analysis, Event Planning, Facebook.

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