Cassandra Levesque Email & Phone Number

Greater Minneapolis-St. Paul Area

Provide end user degree audit support which includes enterprise-level uAchieve degree audit program encoding and transfer articulation/evaluation, ISRS, Transfer Evaluation System (TES), Transferology, and transfer to the 33 colleges and universities of Minnesota State. Support includes responding to help desk tickets (through TeamDynamix), webinars and in-person formal training. Organize and execute individual and group training at system office and on-site. Survey and evaluate training effectiveness for skill gaps and competency and adjust training curriculum as needed. Create business software documentation to assist users with application software. Gather, analyze and document degree audit requirements. Test system configurations to ensure accurate results. Collaborate on relational database queries to analyze degree audit and ISRS activity. Maintain Minnesota State degree audit webpage through Cascade and maintain multiple SharePoint Topics and Pages through ASA Connect. Plan, organize and co-host annual User Conference for approximately 200 attendees throughout Minnesota State.

Serve as campus DARS/u.achieve encoder maintaining 145 programs. Maintain program requirements and student exceptions in DARS/u.achieve. Assist other DARS/u.achieve users on campus. Review and evaluate incoming college transcripts from inside and outside Minnesota State. Determine course equivalencies of transfer work by using Transfer Evaluation System (TES) and various resources while abiding by the Minnesota State policies and procedures. Utilize the Degree Audit Reporting System (DARS/u.achieve) to maintain accuracy of transfer courses within the students DARS audit and to export information in to ISRS. Advise students on a daily basis in regards to their transfer credits. Coordinate with one of the college’s high school partners, Northeast Metro 916 Career and Technical Center to ensure seamless transferability in to Century and to retain students. Currently serving on the AgileGrad implementation team. College campus administrator for Transferology.

White Bear Lake, Minnesota

Review and accept incoming college transcripts for transfer articulation. Retrieve transcripts through MnSCU e-Transcript. Evaluate transcripts for prerequisites, advise incoming transfer students on Accuplacer tests applicable to the student, and enter met prerequisites into ISRS. Populate DARS with incoming student coursework to prepare for articulation. Populate DARS with institutional coursework in preparation of Transferology output. Manage ImageNow workflow of transfer documents. Serve as primary point of contact for the college's transfer office.

Greater Minneapolis-St. Paul Area

Provide office support to various departments in the Environmental Health Services division including filing, mass mailings and data entry. Proofread and correct written documents so that they can be emailed and mailed to owners and submitters of projects. Attend meetings as primary note-taker and prepare notes to be saved and disseminated. Receive mail that contains applications and checks; enter checks into database system. Create deposits. Merge data from multiple sources into Excel spreadsheet. Provide customer service through phone, email and in-person communications to residents of Minnesota with Environmental Health Services questions. Prioritize jobs and tasks while working effectively and efficiently and remaining highly organized.

Greater Minneapolis-St. Paul Area

Provide customer service through phone, email and in-person communications to help students understand the registration process. Maintain and update databases related to demographic information, student enrollment, and other various record related processes with a focus on accuracy and timeliness. Investigate and resolve problems with student records. Review processes for opportunities to automate using available technology. Oversee record transition into digital filing system, coordinating with other departments to resolve conflicts.

Bachelor Of Science - Bs, Mass Communication/Media Studies, Summa Cum Laude

Certificate, International/Global Studies

Associate Of Arts - Aa

Associate Of Arts And Sciences - Aas, Business Management