Cassandra Milani Email & Phone Number

Glasgow, Gb

Glasgow, Scotland, United Kingdom

- Greet, and share product knowledge with, customers, using a consistently friendly demeanour- Serve drinks quickly and maintain stock and cleanliness as a barista in the shop's café- Promote HC's loyalty card program, and work towards daily sign up goals (achieved 2nd highest loyalty card sign ups during busy Christmas holiday period)- Carry out all opening and closing tasks unsupervised, including counting the safe and tills, opening and closing the café, and stock… Show more - Greet, and share product knowledge with, customers, using a consistently friendly demeanour- Serve drinks quickly and maintain stock and cleanliness as a barista in the shop's café- Promote HC's loyalty card program, and work towards daily sign up goals (achieved 2nd highest loyalty card sign ups during busy Christmas holiday period)- Carry out all opening and closing tasks unsupervised, including counting the safe and tills, opening and closing the café, and stock replenishment- Maintain, clean, and organise the retail sales floor, café, and stock room- Was promoted to Keyholder after just 3 months of employment Show less

Glasgow, Scotland, United Kingdom

As a remote volunteer for the Journal of Dress Historians, I assist the Journal’s editors with sourcing publisher images, proofreading articles, and finalizing the layout of each issue.

Glasgow, Scotland, United Kingdom

- Design prints for print-on-demand textiles and wallpaper, as well as pre-made home goods, to be sold on my StudioMilani Spoonflower shop- Contact is available for custom designs and commissions via the StudioMilani Spoonflower shop

Glasgow, Scotland, United Kingdom

- Managed posts and engagement on Instagram and Twitter for the University of Glasgow's Fleece to Fashion AHRC-funded research project

Greater Boston Area

- Greeted FoMu customers, educated customers about FoMu's natural ingredients, vegan and allergy-friendly philosophy, and versatile products.- Scooped ice cream, packed pints, prepared and served a variety of drinks, including tea, espresso, frappes, and smoothies.- Executed all opening and closing tasks, including maintaining the cleanliness and organization of the store, and counting and depositing all cash at open, midday, and close.- Used Toast POS for all transactions and cash… Show more - Greeted FoMu customers, educated customers about FoMu's natural ingredients, vegan and allergy-friendly philosophy, and versatile products.- Scooped ice cream, packed pints, prepared and served a variety of drinks, including tea, espresso, frappes, and smoothies.- Executed all opening and closing tasks, including maintaining the cleanliness and organization of the store, and counting and depositing all cash at open, midday, and close.- Used Toast POS for all transactions and cash drawer counting. Show less

Boston, Ma, Usa

- Educated consumers about Goodnow Farms' products, ingredients, Direct Trade sourcing model, local production processes, and ethical and sustainable mission- Greeted customers, provided them with chocolate samples, and invited them into the stall- Represented the Goodnow brand at tastings, demos, and events as needed- Carried out all opening and closing tasks, including counting the cash drawer, daily cash deposits, and product and supply inventories- Operated Square POS… Show more - Educated consumers about Goodnow Farms' products, ingredients, Direct Trade sourcing model, local production processes, and ethical and sustainable mission- Greeted customers, provided them with chocolate samples, and invited them into the stall- Represented the Goodnow brand at tastings, demos, and events as needed- Carried out all opening and closing tasks, including counting the cash drawer, daily cash deposits, and product and supply inventories- Operated Square POS system- Maintained and organized the sales floor and storage areas Show less

San Francisco

- Conducted independent research for the de Young’s forthcoming handbook, which will include 30 objects in the Costume and Textile Arts collection from across the globe and spanning centuries- Drafted glossary for display and conduct independent research for all (8) objects in the exhibition Turkmen Storage Bags- Updated catalog entries, including both new and backlogged acquisitions, in 4D database, in preparation for the Fall 2019 migration to TMS database - Facilitated and… Show more - Conducted independent research for the de Young’s forthcoming handbook, which will include 30 objects in the Costume and Textile Arts collection from across the globe and spanning centuries- Drafted glossary for display and conduct independent research for all (8) objects in the exhibition Turkmen Storage Bags- Updated catalog entries, including both new and backlogged acquisitions, in 4D database, in preparation for the Fall 2019 migration to TMS database - Facilitated and occasionally supervise permanent collection research visits- Assisted curator with incoming gifts and acquisitions as needed, including by drafting one acquisition statement for 3 objects- Supported curator with any necessary departmental tasks Show less

Greater Boston Area

- Facilitated sales of visa applications and US passport renewals for New England-based clients traveling to dozens of countries, primarily China, Russia, Vietnam, India, and Brazil.- Communicated efficiently and professionally over the phone and via email with individual clients, businesses, and institutions to ensure retention of existing and new clientele during a time of transition

Salem, Ma, Usa

- Independently researched a variety of topics for the PEM’s Fashion and Textile Collection current gallery preparation, future exhibitions, and public programs- Completed a checklist of approximately 150 costume objects for a potential donation to the collection- Assisted curator during visits to the stores, including such tasks as moving and unpacking boxes with dress and textile objects, improving past packing materials in boxes, and photographing pieces when necessary.- Assisted… Show more - Independently researched a variety of topics for the PEM’s Fashion and Textile Collection current gallery preparation, future exhibitions, and public programs- Completed a checklist of approximately 150 costume objects for a potential donation to the collection- Assisted curator during visits to the stores, including such tasks as moving and unpacking boxes with dress and textile objects, improving past packing materials in boxes, and photographing pieces when necessary.- Assisted supervisor with fluctuating list of curatorial tasks accompanying PEM’s Expansion Project Show less

Paisley, United Kingdom

• Assisted managing Textiles Curator with the organising, re-packing, and cataloguing of items in the Costume Collection’s soon-to-be-upgraded stores• Familiarised myself with PPE and the proper care of museum objects of all types (e.g. metals, textiles, paintings, etc.) by completing a Museum Objects Handling course and by applying this knowledge to weekly object handling sessions at the museum• Conducted independent object-based and contextual research for 8 different story… Show more • Assisted managing Textiles Curator with the organising, re-packing, and cataloguing of items in the Costume Collection’s soon-to-be-upgraded stores• Familiarised myself with PPE and the proper care of museum objects of all types (e.g. metals, textiles, paintings, etc.) by completing a Museum Objects Handling course and by applying this knowledge to weekly object handling sessions at the museum• Conducted independent object-based and contextual research for 8 different story displays, to be exhibited in 2022• Developed a methodological approach to independent research, utilising local libraries, archives, and museum objects Show less

Wrentham, Ma

- Originally hired as Keyholder, and was quickly promoted to Assistant Store Manager- Acted as floor supervisor in manager's absence to ensure smooth store operations- Co-managed team of a minimum of five employees, including during the end of year holiday season- One of three managers on duty for Black Friday, successfully leading my team to double our sales goal- Trained new staff to ensure smooth transitions and consistently superior customer service- Analyzed sales and… Show more - Originally hired as Keyholder, and was quickly promoted to Assistant Store Manager- Acted as floor supervisor in manager's absence to ensure smooth store operations- Co-managed team of a minimum of five employees, including during the end of year holiday season- One of three managers on duty for Black Friday, successfully leading my team to double our sales goal- Trained new staff to ensure smooth transitions and consistently superior customer service- Analyzed sales and traffic patterns with Store Manager to strategically plan for growth- Educated customers about the world of loose-leaf tea and DAVIDsTEA products- Executed store operational duties with opening and closing procedures, including counting drawers and submitting cash deposits- Maintained store aesthetic by cleaning, stocking, organizing and following merchandising plans- Fulfilled orders for freshly-steeped drinks quickly and efficiently, e.g.: hot and iced tea, hot and iced tea lattes, hot and iced matcha and matcha lattes Show less

Wrentham, Ma

- Acted as floor supervisor in manager's absence to ensure smooth store operations- Helped manage team of a minimum of five employees, including during the end of year holiday season- Trained new staff to ensure smooth transitions and consistently superior customer service- Educated customers about the world of loose-leaf tea and DAVIDsTEA products- Executed store operational duties with opening and closing procedures, including counting drawers and submitting cash deposits-… Show more - Acted as floor supervisor in manager's absence to ensure smooth store operations- Helped manage team of a minimum of five employees, including during the end of year holiday season- Trained new staff to ensure smooth transitions and consistently superior customer service- Educated customers about the world of loose-leaf tea and DAVIDsTEA products- Executed store operational duties with opening and closing procedures, including counting drawers and submitting cash deposits- Maintained store aesthetic by cleaning, stocking, organizing and following merchandising plans- Fulfilled orders for freshly-steeped drinks quickly and efficiently, e.g.: hot and iced tea, hot and iced tea lattes, hot and iced matcha and matcha lattes Show less

Walpole, Ma

- Provided fast and friendly cashiering (both in the Barnes & Noble café and on the front book floor)- Established relationships with customers by making product recommendations- Responded to customer concerns and questions and offered solutions- Prepared and served drinks and food to customers quickly and often alone, e.g.: coffee and espresso drinks, frappuccinos, tea, sandwiches, baked goods, and soups- Maintained café cleanliness during opening and closing procedures, as… Show more - Provided fast and friendly cashiering (both in the Barnes & Noble café and on the front book floor)- Established relationships with customers by making product recommendations- Responded to customer concerns and questions and offered solutions- Prepared and served drinks and food to customers quickly and often alone, e.g.: coffee and espresso drinks, frappuccinos, tea, sandwiches, baked goods, and soups- Maintained café cleanliness during opening and closing procedures, as well as throughout the dayShelved and recovered books and other products on the book floor Show less

All Over New Zealand

- Maintained vegetable gardens and fruit tree orchards at various private homes and farms- Cared for livestock (such as milking goats, chickens, sheep, and llamas)- Blazed a hiking and biking trail up a small mountain- Cleaned two hostels (Hogwartz Backpackers, Dunedin and YHA Opoutere, Opoutere) for 6 weeks (Nov 2015-Jan 2016) and 2 weeks (Feb 2016) respectively - Main responsibilities: gardening, making beds, vacuuming, and cleaning all bathrooms and kitchens

Philadelphia, Pa

- Researched and presented current trend analysis to be applied to sweater designs for bi-monthly sketch reviews- Developed new knit downs, stitches, and layouts, both in-house and overseas- Assisted supervisor with, and conducted my own, style set-ups and fittings with technical designer- Designed sweaters for six consecutive seasons- Approved stitch and color submits from overseas factories to be sent directly to stores

Philadelphia, Pa

- Entered all style information into WebPDM and PLM Tradestone, data entry programs shared with our overseas vendors- Communicated with overseas vendors regarding styles being put into production- Assisted supervisor with style set-ups with technical designer- Researched and presented current skirt trend analysis for bi-monthly sketch reviews- Designed embroidery and embellishment layouts for dresses, skirts, and rompers

Philadelphia, Pa

- Organized warehouse containing thousands of products including patterns, roving, and yarn- Packed and shipped orders to domestic and international companies- Designed and knit accessories for the Manos del Uruguay Spring/Summer 2013, Fall/Winter 2013, and Fall/Winter 2014 Collections

Drexel University, Philadelphia, Pa

- Assisted curator as part of the Students Tackling Advanced Research (STAR) Program, a mentor-mentee program between a student and a faculty (June-September 2009); - Hung and catalogued donations in a 10,000+ piece collection, increasing the volume of the digital database by 3000%; - Developed organization of and researched Drexel family donations to the collection

London, United Kingdom

- Developed, copied, and graded patterns for Spring/Summer 2011 and Autumn/Winter 2011/2012 collections; - Worked with print designer and created layouts for the print placements of patterns for several garments; - Assisted the designers and stylist with the arrangement of each look for the Autumn/Winter 2011/2012 show at London Fashion Week; - Inspected samples and final production garments at local factories; - Couriered garments to and from magazines and stylists; - Set… Show more - Developed, copied, and graded patterns for Spring/Summer 2011 and Autumn/Winter 2011/2012 collections; - Worked with print designer and created layouts for the print placements of patterns for several garments; - Assisted the designers and stylist with the arrangement of each look for the Autumn/Winter 2011/2012 show at London Fashion Week; - Inspected samples and final production garments at local factories; - Couriered garments to and from magazines and stylists; - Set up backstage and dressed one model at London Fashion Week Show less

Mlitt, History Of Art - Dress And Textile Histories, Distinction

MLitt Dissertation: The Evolution and Commodification of the ‘Fair Isle’ Hosiery Industry and Trade: 1872-1921 (presented at In the Loop.

Bs (Hons), Fashion Design, Magna Cum Laude

Activities and Societies: Students Tackling Advanced Research (STAR) Program, Volunteer and Work Study Student at Drexel's Historic.

Fashion Design Study Abroad

Fashion Design Study Abroad, January 2010 - March 2010 Relevant Coursework: Embroidery, Beading, Fashion Illustration, Portfolio.

Education record

Activities and Societies: The FlipSide, Assistant Editor 2006-2008; Swim Team, Member 2006-2008; Student Outreach Society, Member.