Cassandra Moering Email & Phone Number

Minnesota, United States

My responsibilities include working on a team that sets up micro-site templates for storefront user interfaces. I'm managing the team's capacity for tasks and making sure we’re getting things done in time and within SLA (Service Level Agreements). Additionally I'm working on QA testing for the user interfaces and updating documentation.

Wayzata, MN

My responsibilities included assisting the Digital Communications team and Corporate Affairs/Global Communications on managing the services and systems necessary to accomplish the digital communication objectives. I helped build and update content for Cargill.com and the country websites, administer the supporting technologies for Cargill's external web.

Wayzata, MN

My responsibilities were to support Cargill globally by directing phone calls and web inquiries to the appropriate Cargill individual, customer service contact and/or location. I also worked on researching and maintaining several contact lists for routing inquiries and calls.

Hopkins, MN

My responsibilities included processing the DNS/DHCP requests, IPAM/DNS/DHCP Infoblox administration, training and documentation, as well as maintaining the domain name registrations and administration of the external domain name portfolio for the Cargill account while working for TCS.

Hopkins, MN

IPAM/DNS/DHCP Infoblox administration; creating, editing, and maintaining 90% of the documentation for DNS/DHCP requests, training, Disaster Recovery procedures, and better understanding of internet domain names; managing domain name portfolio; applied detailed analysis, documentation and training as a key team member to a global change that was.

Minnetonka, MN

My responsibilities included processing requests and successful queue management to stay within SLA for internal DNS/DHCP with about an average of 1,000 changes per month; managing the external domain name portfolio with registrations, transfers, and troubleshooting; and second level cardkey access support with multiple vendors.

Due to my strong customer service skills, I was specifically requested to participate in an acquisition during the TCO implementation. I trained all of the incoming employees and contractors for a successful experience taking first level calls on the service desk, with emphasis in ticket quality and troubleshooting. I designed an on-boarding pamphlet to.