Cassandra "C.J." Towles (Williamson) Email and Phone Number
Cassandra "C.J." Towles (Williamson) work email
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Cassandra "C.J." Towles (Williamson) personal email
I am an experienced Senior Portfolio Manager and an aspiring entrepreneur, currently embarking on a new venture with my startup, J&S Pawtique. Our company specializes in crafting high-quality dog accessories that combine style and functionality.Throughout my career, I have honed my skills in various areas, including Property Management, Customer Service, Catering, Food & Beverage, MICROS, SalesForce, Microsoft Office, and Hospitality Management. These diverse proficiencies have allowed me to develop a comprehensive understanding of operations and deliver exceptional results.I hold a Bachelor of Science (BS) degree in Hotel & Restaurant Management from California State Polytechnic University-Pomona. This educational background has equipped me with a solid foundation in business principles and strategic decision-making.My passion for delivering outstanding customer experiences, paired with my commitment to excellence, drive my professional approach. I thrive in fast-paced environments and excel at problem-solving, collaborating with cross-functional teams, and implementing innovative solutions.I am constantly seeking new challenges and opportunities to grow both personally and professionally. Let's connect and make a positive impact together!
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Senior Portfolio ManagerMarwest CommercialMission Viejo, Ca, Us
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OwnerJ&S Pawtique Sep 2020 - Present• Co-founder and Creative Visionary of J&S Pawtique, established in 2020 during the pandemic• Handcraft and sew all products with care and passion• Actively participate in local events in Orange County to expand client base• Commitment to excellence evident in craftsmanship and service• Cultivated loyal following of pet owners valuing quality and style• Thrive in dynamic environments, embrace challenges of building business from ground up• Unique blend of creativity, strategic thinking, and hands-on expertise• Visionary partner with knack for innovation and commitment to outstanding products and experiences
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Association ManagerMarwest Commercial Real Estate Services, Llc Sep 2020 - Nov 2024Irvine, California, United States• Manage certificates of insurance and licenses for contractors and vendors, ensuring compliance.• Oversee physical property inspections, coordinating repairs and maintenance.• Coordinate contract services such as landscaping, pest control, and waste management.• Initiate and execute day-to-day operational procedures, including financial and administrative tasks.• Cultivate ongoing owner relations, promptly addressing their needs and concerns.• Manage my assistant association manager, delegating tasks and ensuring smooth operations.• Handle property budgets, assessment collections, and reconciliations.• Ensure compliance with property governing documents and regulations.• Utilize MarWest systems and networks, assimilating standard operating procedures.• Conduct client-facing meetings confidently and clearly. -
Senior Event ManagerS3 Hotel Group May 2019 - Sep 2020Irvine, California• Launched Hilton Garden Inn/OC Airport in 2015 and Hampton Inn & Suites Irvine/OC Airport in 2018, overseeing development from inception.• Converted Holiday Inn Irvine Spectrum to Hilton Garden Inn Irvine Spectrum in October 2019.• Managed private events and meetings ranging from 2 to 135 attendees at each property, utilizing over 5,100 square feet of flexible event space.• Orchestrated all aspects of events and room blocks, serving as primary liaison between clients and hotels, managing room blocks, F&B, meeting setups, rentals, payments, performance obligations, and master billing.• Cultivated external client relationships to foster loyalty and repeat business, while ensuring collaboration with internal hotel teams for successful event execution.• Implemented creative solutions to manage client budgets, including vendor management and upselling, catering to the needs of mid-size and large organizations.• Boosted catering sales by 8.7% through strategic upselling, enhancing event outcomes and client satisfaction.• Managed banquet staff, handling hiring, training, scheduling, and payroll for the catering department.• Prepared detailed banquet event orders (BEOs) in collaboration with clients, ensuring all requirements for successful meetings or events were met. -
Event ManagerS3 Hotel Group Jul 2015 - May 2019Irvine, California• Managed events for Hilton Garden Inn Irvine, Hampton Inn & Suites Irvine, Holiday Inn Irvine Spectrum, and Holiday Inn Express Costa Mesa.• Successfully launched the opening of Hilton Garden Inn Irvine/OC Airport in 2015 and Hampton Inn & Suites in 2018.• Established a banquet team from the ground up by recruiting a banquet captain and staff.• Developed menus and collaborated closely with the director of catering to ensure seamless event execution.
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Wellness ConciergeLeisure Sports Hospitality Jul 2013 - Jul 2015Renaissance Clubsport, Aliso Viejo· Scheduled appointments for the New Member Results Program with specific goal achievement.· Developed monthly reports to track integration of the New Member Results Program.· Marketed the Wellness Department on social media to promote monthly workouts and launch new programs. -
Floor Coverage ManagerLeisure Sports Hospitality May 2012 - Jul 2013Renaissance Clubsport, Aliso Viejo· Resolved service-related problems in a timely manner.· Updated team members about changes in club programs, services, pricing, and policies.· Ensured the club opened and closed properly, according to the club standards/policies.· Completed full property walkthroughs listing any facility concerns
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Sales Administrative AssistantLeisure Sports Hospitality Jul 2010 - May 2012Renaissance Clubsport, Aliso Viejo· Supported and organized a diverse, high paced sales team that allowed them to maximize their selling time.· Developed monthly sales reports.· Coordinated between billing department and customers to resolve account problems.
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Club Desk AgentLeisure Sports Hospitality May 2008 - Jul 2010Renaissance Clubsport, Aliso Viejo· Launched the opening of the luxurious property with emphasis on the fitness facility in year 2008.· Consistently provided professional, friendly, and engaging service.· Greeted and welcomed all members and hotel guests with a smile.
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Hostess, Expediter, And ServerSalt Creek Grille Dec 2005 - Sep 2009Dana Point, California· Go above and beyond to enhance guest experience· Respond to guests’ requests in a timely fashion· Accurately take guests orders· Promptly run food and drinks to guests
Cassandra "C.J." Towles (Williamson) Education Details
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Hospitality Management -
Hospitality -
General Education
Frequently Asked Questions about Cassandra "C.J." Towles (Williamson)
What company does Cassandra "C.J." Towles (Williamson) work for?
Cassandra "C.J." Towles (Williamson) works for Marwest Commercial
What is Cassandra "C.J." Towles (Williamson)'s role at the current company?
Cassandra "C.J." Towles (Williamson)'s current role is Senior Portfolio Manager.
What is Cassandra "C.J." Towles (Williamson)'s email address?
Cassandra "C.J." Towles (Williamson)'s email address is ca****@****rts.com
What schools did Cassandra "C.J." Towles (Williamson) attend?
Cassandra "C.J." Towles (Williamson) attended California State Polytechnic University-Pomona, Mt. San Antonio College, Saddleback College.
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