Work with clients who access Drop in Services at Belinda’s Place. Provide Residential, Transition as well as Drop in and Aftercare clients with crisis counselling, encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. Support and assists homeless and street-involved clients who access Drop in services at Belinda’s Place.

This position provides crisis counselling and support to women, either face to face, over the telephone, or who are temporarily living in residence, as well as being responsible for the safe running of the shelter.

• Facilitate referrals and connections to other community resources/agencies for potential, current and past residents• Responsible for facilitating all client programming• Conduct confidential interviews with potential residents• Developed and implemented the new “Community Connections” program

• Training new associates in several areas of the store • Utilizing strategies to address customer and employee concerns to support positive outcomes• Maintained a safe and sanitary work environment through the implementation of company policies• Consistently achieved maximum productivity levels by meeting company service time goals

•Engage residents in weekly one on one meetings •Participated in monthly wraparounds for residents •Conduct confidential interviews with potential residents•Connected with residents and post-residents during Monday Group•Co-coordinated the Bowls for Beds event in Orillia