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Cassey D. Email & Phone Number

Voice of Customer and Insights Manager at Southern Cross Health Insurance
Location: New Zealand 13 work roles 2 schools
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Role
Voice of Customer and Insights Manager
Location
New Zealand

Who is Cassey D.? Overview

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Quick answer

Cassey D. is listed as Voice of Customer and Insights Manager at Southern Cross Health Insurance, based in New Zealand. AeroLeads shows a matched LinkedIn profile for Cassey D..

Cassey D. previously worked as Senior Customer Insights Specialist at Auckland Transport and Customer Insights & Behaviour Specialist at Woolworths New Zealand. Cassey D. holds Postgraduate Diploma, International Business from Nelson Marlborough Institute Of Technology (Nmit).

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Email format at Southern Cross Health Insurance

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Southern Cross Health Insurance

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About Cassey D.

Cassey D. is a Voice of Customer and Insights Manager at Southern Cross Health Insurance.

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Cassey D.'s current company

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Southern Cross Health Insurance
Southern Cross Health Insurance
Voice of Customer and Insights Manager
New Zealand
13 roles

Cassey D. work experience

A career timeline built from the work history available for this profile.

Senior Account Manager | Market Insights & Business Intelligence

Gfk

Auckland, New Zealand

Positioned in the commercial team, managing various categories within the Technology and Durables sector. Focusing on building client relationships and helping businesses through access to insights around innovation, pricing, sales, premiumization performance and competitor intelligence to understand the macro trends, identify risks and maximise emerging opportunities in the sector.Had the pleasure to work on projects with: Brother, Nespresso, Miele, LG Electronics, KitchenAid, Direct Imports, Sony, Panasonic and One NZ.

Dec 2022 - Jul 2023

Account Manager, Sensory

Colmar Brunton, A Kantar Company

Auckland, New Zealand

Positioned within the quantitative team specialising in Sensory testing. Sensory research is a specialised area of market research to evaluate consumer products based on the sensory experience (taste, smell, sight, touch) to help our clients scope, build and launch successful products. Managed a range of sensory projects for FMCG clients utilising special tools for concept testing, prototype product evaluation, and optimising in-market products and packaging.

Apr 2022 - Dec 2022

Senior Client Executive, Sensory

Colmar Brunton, A Kantar Company

Auckland, New Zealand

Oct 2020 - Mar 2022

Senior Client Executive, Quantitative & Sensory

Colmar Brunton, A Kantar Company

Auckland, New Zealand

A hybrid role within the quantitative team, focusing on Sensory testing as well as Brand, Advertising, Customer Experience and Pricing studies.Key responsibilities involved writing project proposals, designing research questionnaires based on project specifications, ensuring fieldwork is completed on time and the quality of data collected is of excellent standard, efficiently analysing the data set, preparing and presenting of project results to clients. Key projects include agile creative / advertising solutions (LINK - pre-launch), brand and comms (post launch) tracking, customer experience / VOC and Sensory evaluation. Sectors: Airline | Service | Retail | Finance | FMCG

May 2019 - Sep 2020

Client Executive, Quantitative

Colmar Brunton, A Kantar Millward Brown Company

Auckland, New Zealand

Key responsibilities involved, designing research questionnaires, ensuring fieldwork is completed on time and the quality of data collected is of excellent standard, efficiently analysing the data set, and preparing presentation of project results to clients. Key projects include brand and comms tracking, customer experience / VOC, and pricing studies. Sectors: Airline | Service | Retail | Finance | FMCGHad the pleasure to work on projects with: Air New Zealand, Coca-Cola AUNZ, Countdown, Fleet Partners, Suncorp, Vero, AA Insurance, Asahi, Independent Liquor, Unitec, Nestle, North West Shopping Mall

Jul 2017 - Apr 2019

Research Analyst

Sharjah, United Arab Emirates

Positioned within the Research and Development Team with focus on helping clients identify leads, gain insights on recent macro and micro economic trends and forecasting centred around the construction industry particularly the industrial, road and transportation sectors in GCC and MENA regions.Market Research | Business Intelligence | Economic Trends and Forecasting |

Oct 2015 - Jul 2016

Project Manager - Market Research

Dubai, United Arab Emirates

Positioned in the operations department mainly responsible with managing client relations, writing proposals, overall supervision of field research projects, managing team workflow, monitoring field visits, assigning field members, designing questionnaires, data analysis, reporting and presentation. Performance Measurement through Service, Sales and Aftersales Mystery Shopping, Competitive intelligence and Compliance Audits | Customer experience measured through Satisfaction Surveys, Intercepts and Net Promoter Scores.Worked with various clients such as: Mawaqif, Zone, Porsche Middle East and South Africa, BMW and Mini Middle East, Vokswagen and Audi Middle East, General Motors. (Renault and Land Rover) Middle East, GfK UK, Ajman Holdings, Tiffany & Co, Van Cleef & Arpels, Hamley’s, Pylones, Pretty Ballerina

Jan 2015 - Sep 2015

Project Coordinator - Market Research

Dubai, United Arab Emirates

Positioned in both the operations department, responsible in monitoring fieldwork as well as analysis and reporting. In charge of the overall flow of the projects from the client briefing stage until its completion. Handled multiple projects from large retail, automotive, and government projects for clients based in Gulf Cooperating Council (GCC) and the Middle East and North African (MENA) regions as well as UK and Germany. I directly reported to the CEO and Managing Director, and acted as a front-line officer to understand and meet the clients' requirements.

Mar 2014 - Dec 2014

Administration Assistant

Dubai, United Arab Emirates

Positioned in the administrative and accounts team where main day-to-day responsibilities involved reception duties, attending client meetings, office facilities management, expense monitoring, invoicing, payroll, assisting in annual financial audit, employee visa processing and liaising with clients.

Apr 2012 - Feb 2014

Secretary / Accountant

Radiance General Trading Llc

Dubai, United Arab Emirates

Radiance General Trading is a Dubai based International company with a primary focus on importing Health and Nutrition supplements from USA to Middle East. RGT is a dedicated distributor of high quality Nutritional Supplements for bodybuilding, weight gain, weight loss, etc.Positioned in the Administration and Accounting Department, directly reported to the CEO of the company and mainly responsible in various tasks such as office facilities supervision, logistics, invoicing, inventory, accounting and recruitment.

Feb 2010 - Apr 2012
2 education records

Cassey D. education

Bachelor'S Degree, Bachelor Of Science In Secondary Education Major In English

Activities and Societies: -Member of Education Artist Circle -Member of Christ of Youth in Action -Member of Education English.

FAQ

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What company does Cassey D. work for?

Cassey D. works for Southern Cross Health Insurance.

What is Cassey D.'s role at Southern Cross Health Insurance?

Cassey D. is listed as Voice of Customer and Insights Manager at Southern Cross Health Insurance.

Where is Cassey D. based?

Cassey D. is based in New Zealand while working with Southern Cross Health Insurance.

What companies has Cassey D. worked for?

Cassey D. has worked for Southern Cross Health Insurance, Auckland Transport, Woolworths New Zealand, Gfk, and Colmar Brunton, A Kantar Company.

How can I contact Cassey D.?

You can use AeroLeads to view verified contact signals for Cassey D. at Southern Cross Health Insurance, including work email, phone, and LinkedIn data when available.

What schools did Cassey D. attend?

Cassey D. holds Postgraduate Diploma, International Business from Nelson Marlborough Institute Of Technology (Nmit).

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