Cassi Hottel Email & Phone Number

Concord, California, United States

San Francisco, California, United States

Walnut Creek, California, United States

• Manages the employer group health benefits renewal cycle with small and large group clients, including day to day contact for clients, negotiating renewals, researching and resolving claim issues, vendor and carrier management, tracking and assisting clients with compliance requirements and strategic design and implementation of carriers and products suited for each client. • Specializing in self-funded insurance product including captive programs • Manages multiple projects and clients in a fast-paced environment• Manages a benefits support team to ensure excellent service for our clients• Design and present Open Enrollment meetings

San Francisco

San Francisco

• Researching questions regarding coverage, claims and plan administration• Reviewing carrier contracts for accuracy• Assembling client deliverables such as renewal binders and presentation folders• Ordering Open Enrollment materials and assisting with Health Fairs• Coordinating preparation of 5500 filing• Maintaining internal client files• Working with the Presidio communications team on employee collateral

San Francisco Bay Area

•Manage payroll for 60 employees•Manage benefits administration including enrollment, new employee benefit orientation, Cobra processing, annual open enrollment, employee benefits inquiries, implementing of new health care laws, and reconciling monthly benefits invoices•Assist part-time Firm Administrator and Managing Partner with employee relations, conflict resolutions, hiring, terminations, leave of absences, workflow coverage schedules, preparation of numerous financial reports•Accounts Payable: process approximately 200 vendor invoices monthly•Billing Revenue Cycle: assist Accounting Manager with entire Billing process •Conflict Check: utilize database to clear any potential client conflicts; enter all new client matters into accounting system•Maintain and update company’s website•Marketing and Event Planning

Concord, Ca

• Project manager of eLearning program: marketing, maintainingprogram, and customer support.• Ran monthly and weekly reports, keeping databases up to date.• Handled high volumes of customer service emails and calls.• Various administrative duties that supported team members.

Benicia, Ca

• Served on a team that created department development andcompany goals.• Updated multiple customer databases daily.• Created and organized new databases for existing and new projects.• Produced, printed, and packaged high volumes of photo packagesand marketing material.• Handled high volumes of customer service calls.

B.A., Photography

Education record