Cassi Mcallister Email & Phone Number

Knoxville, Tn, Us

Dallas, Texas, Us

Provides education on BLS/CPR via American Heart Association

Reviews and process applications for the CNA Training Program. Process includes submitting background checks, scheduling pre-employment physicals. Prepares class materials for 21 in person classes per year and 5 online hybrid sessions. Documents all interactions thoroughly, and logging/archiving files for state review. Upholds student confidentiality, and guides students in the enrollment process while also providing job recruitment opportunities for Ballad Health. Maintains high productivity and ensures an efficient and organized process for the benefit of students and instructors. Provides support to instructor as needed.

Float to various locations to fill in as needed in clerical and office roles providing customer service.

Provide supervision and leadership to a team of 18 counselors. Hiring, processing, and training of new team members. Provide community outreach and support. Maintain compliance reports and establish new procedures within the counseling department. Participate in interdisciplinary team meetings. Maintain a small caseload, & facilitate group therapy.

Performed the duties of Counseling Supervisor on interim basis. Provided supervision and leadership to a team of 18 counselors. Provide community outreach and support. Maintain compliance reports and establish new procedures within the counseling department. Participate in interdisciplinary team meetings. Maintain a small caseload, and facilitate group therapy (Anger Management, Take Home Orientation, New Patient Orientation, Recreation Therapy)

Provided peer leadership and support. Provided mentoring and training to newly hired staff. Provided individual addiction counseling and case management to a caseload of 40-70 patients participating in a medication assisted therapy program. Developed & facilitated Anger Management Group, Take Home Orientation, and Recreation Therapy Groups. Developed Annual Recovery Month activities for 2011,2012, & 2013.

Provided individual addiction counseling and case management to a caseload of 40-70 patients participating in a medication assisted therapy program. Facilitated New Patient Orientation Group.

Scheduling showing appointments, answering phones, paging agents, and keeping up with office needs.

Admitting patients, answering phones, therapeutic observation and activities, assisting patients with ADL’s, maintaining safety and security of the Inpatient Unit, taking vital signs, and assisting the nursing and activities staff as needed.Groups: Assisted activities director with activities groups and sat in with Morning Progress Group with nursing staff.

Assisted Sgt. Hull and staff in processing data related to a criminal investigation. Transcribed audiotapes into a typewritten record.

Patient interaction, scheduling appointments, answering phones, database creation and entry for patient satisfaction surveys.

Provided service to local agencies that serve the local community through the spirit of servant leadership. Work was mostly environmental in nature and agencies served included: Johnson City Public Housing Authority, Johnson City Parks and Recreation, National Park Service- Grand Teton, National Parks Service- Yellowstone, and Cherokee Tribal Environmental Planning Agency.