Cassidy Kovisto Email & Phone Number

Seattle, WA, US

New York, New York, United States

• Train and support new hires during their onboarding and 3-month probationary period.
• Collaborate with team members to facilitate and create a workplace culture, trainingdocuments, and internal operations procedures.
• Diligently manage and problem-solve domestic and international airline check-ins forclients utilizing SABRE, AXUS, Asana, and ClientBase Online.
• Research and present personalized and carefully crafted global travel itineraries torelationship managers and clients.

New York, New York, United States

• Diligently manage and problem solve domestic and international airline check-ins for clients using AXUS, Asana, and Client Base Online.
• Research and present personalized and carefully crafted global travel itineraries to relationship managers and their clients.
• Communicate clearly with vendors to organize and plan requested client activities.
• Collaborate with team members to facilitate and create a workplace culture, training documents, and onboarding system for new hires.

Seattle, Washington, United States

• Part-time employment as an Emergency K-12 Substitute teacher

Seattle, Washington, United States

• Identified and resolved a gap in showroom inventory procedures, resulting in a timely 33% increase in accessory attachment rates.
• Introduced and mentored team members on the new inventory procedures bettering inter Interemployee relationships and overall customer experience.
• Utilized Shopify, NetSuite, Power BI, Google Suite, and Google sheets to facilitate thoughtful and efficient customer service.

Livermore, CA

• Communicated adverse situations and events with staff and customers to maintain a fun and enjoyable work and service environment.
• Assisted in creating clear job duties and onboarding for new concierge and bussers.

Washington, District Of Columbia, United States

• Ran national social media accounts and daily office functions keeping the company up-to-date on its taxes and charitable organization status.
• Prepared documents and presentations for congressional meetings with House Representatives.
• Attended Congressional Committee hearings and provided summarized details to the Organization President.

Saint Joseph's University's Zeta Iota Chapter

• Created and executed various educational brotherhood events centered on academic, professional, and cultural topics.
• Delegated tasks and provided guidance in event coordination to committee members, furthering their leadership development.

Berwyn

• Drafted Pro Hac Vis and other initial court documents with supervision and direction from the overseeing attorney.
• Researched and contacted Courts, providing attorneys with updated and accurate information to develop their cases.
• Recorded team meetings and provided a synopsis via email to the entire team.

San Francisco Bay Area

• Contributed to daily office functions; allowing attorneys to stay on task with limited interruption.
• Input and reviewed information in drafts of legal documents.

Philadelphia, PA

• Researched complex United Nations initiatives and consolidated found data for middle school students to study.
• Facilitated classroom discussion and in-class presentations to prepare students for mock United Nations Conferences.