Cassidy Lewis Email and Phone Number

-Fostered strong client relationships by providing exceptional customer service and personalized fitness solutions, resulting in a high member retention rate-Consistently met monthly sales targets through effective sales techniques, active outreach, and the ability to upsell memberships and personal training packages-Proactively generated leads through networking, community outreach, and referrals, contributing to the growth of the membership base.-Guided new members through the enrollment process, ensuring a seamless transition into the Equinox community, and addressing any questions or concerns.-Organized and participated in promotional events, open houses, and member appreciation days to boost engagement and attract new members.-Displayed a genuine passion for fitness and wellness, inspiring and motivating potential members to embark on their fitness journeys.

-Provided top-tier customer service to residents, creating a warm and welcoming atmosphere in the community and ensuring their needs were met promptly and professionally-Fostered positive relationships with residents, addressing their inquiries, concerns, and requests with a friendly and helpful attitude.-Managed front desk operations efficiently, including greeting visitors, signing for packages, and maintaining a secure and organized lobby area.-Monitored security systems, ensured the safety of the community, and responded to emergencies or incidents according to established procedures.-Collaborated with property management, maintenance, and leasing teams to deliver a seamless living experience for residents.

-Quickly adapted to different work environments and industries, demonstrating flexibility in taking on various assignments.-Gained exposure to a wide range of skills and industries, including concierge services, data entry, and Logistics, further broadening my professional capabilities.-Provided excellent customer service in various roles, ensuring client and customer satisfaction.-Quickly learned the nuances of new roles, tasks, and industries through efficient onboarding processes and self-guided learning.-Demonstrated resourcefulness in finding solutions to challenges, even in unfamiliar industries or roles.

-Led and motivated a team of front desk staff to deliver exceptional customer service, ensuring a positive experience for members and guests.-Developed and managed staff schedules by aligning staffing levels with peak and off-peak hours, as well as holiday's to ensure smooth operations-Managed day-to-day front desk operations, including check-in/check-out procedures, phone inquiries, and reducing wait times for new leads when inquiring in person

-Provided exceptional customer service to guests, ensuring a positive dining experience and building strong relationships with regular patrons.-Demonstrated a comprehensive understanding of the menu, including daily specials, ingredients, and preparation methods, assisting guests with menu choices and dietary preferences.-Consistently entered and delivered orders with precision, ensuring that guests received their meals as requested and minimizing errors.-Efficiently handled multiple tables and orders simultaneously, managing time effectively during busy shifts.-Managed cash and credit card transactions, adhering to established cash-handling procedures and maintaining accurate payment records.-Collaborated with fellow waitstaff and kitchen personnel, fostering a positive and efficient working environment.

-Assisted in the development and execution of intramural and sport recreation programs, enhancing student engagement and participation.-Contributed to the planning and organization of various sporting events, including tournaments, leagues, and special events, to promote a sense of community and healthy competition among students.-Promoted intramural and recreational opportunities to students, strengthening student community within the University-Provided support in managing program budgets, including procurement and allocation of resources effectively.

-Successfully stepped in for absent teachers, following their lesson plans and maintaining a positive and productive classroom environment.-Effectively managed classroom behavior and provided additional support to students with special needs or individualized learning plans.-Maintained accurate records of daily activities, student behavior, and lesson outcomes.