Cassidy Lugo Email & Phone Number

Texas, United States

Pasadena, California, US

Memphis, TN, US

• Monitored and reported internal compliance against external regulations and industry standards
• Performed risk assessments, oversight, and enforced activities to meet FedEx's information security standards
• Ensured that weekly control audits were completed and reported to management
• Served as a Backup Change Manager to approve or deny changes made and ensure changes were made in compliance with security standards
• Supported FedEx Information Security's governance, risk, and compliance processes
• Communicated internal compliance standards throughout the organization to test, access, and analyze departmental processes

Memphis, TN, US

• Monitored and reported internal compliance against external regulations and industry standards
• Performed risk assessments, oversight, and enforced activities to meet FedEx's information security standards
• Ensured that weekly control audits were completed and reported to management
• Served as a Backup Change Manager to approve or deny changes made and ensure changes were made in compliance with security standards
• Supported FedEx Information Security's governance, risk, and compliance processes
• Communicated internal compliance standards throughout the organization to test, audit, and analyze departmental processes

Seattle, WA, US

Sugarloaf, Pennsylvania, US

• Troubleshooted technical and hardware problems alongside a team of computer engineers and network technicians to keep client infrastructure running and maintained
• Improved companies’ programs and devices by evaluating specifications and formulated recommendations based on the client needs
• Migrated client’s data to Citrix Sharefile, OneDrive, and other cloud solutions
• Evaluated device potential upgrades through assessing compatibility of new programs with existing systems
• Deployed new software updates and fixes to clients’ devices
• Setup and managed printer systems while occasionally performing maintenance on printers

PA, US

• Utilized Drupal, Photoshop, and Office 365 to upkeep and integrate data into the Penn State Hazleton’s website. Collaborated with the strategic communications team to ensure the website was accessible
• Contacted and updated information for faculty and staff at Penn State Hazleton
• Utilized Drupal, Photoshop, Adobe Acrobat, and HTML to update the Penn State Hazleton website
• Created the intern manual and list of resources to provide a firm understanding of the role’s guidelines for future interns
• Formulated word documents, graphs, and information provided to the university’s accessibility guidelines

PA, US

• Work-study for Alumni Association of Penn State Hazleton
• Worked with Alumni to help with events
• Assisted in office related tasks for Alumni

Master Of Science - Ms, Cybersecurity

Bachelor Of Science - Bs, Information Technology