Cassidy Mclean Email & Phone Number

Canada

Victoria, British Columbia, Canada

Duncan, British Columbia, Canada

Assist travelers with completing bus reservations by phone on BC Ferries Connector service, compile spreadsheet directories and tracking for management and fellow agents.

Audit incoming revenue from terminals and vessels across BC Ferries system, verify revenue collection and handling procedures are followed by front-line staff, report concerns to management and internal audit teams, reconcile revenue accounts at month end.

Responsible for auditing retailer sales and viewing company records to verify remittance of environmental levy on new tire sales. Also educated retailers about tire recycling in BC, managed solo and group travel across British Columbia, and maintained expense reports and time logs within company guidelines.

Camosun College

Offer guided shuttle to students attending evening classes, patrol campus and relay concerns to security officers.

Assisted with transporting vehicles between locations, cleaning and preparing vehicles for rental, and processing rental contracts and returns at counter. Learned accounts receivable and fleet accounting procedures hands-on.

British Columbia, Canada

Set rental rates and fees for optional services, handled customer queries and complaints, coordinated fleet maintenance and disposal with Fleet Manager, managed vehicle utilization between airport and downtown locations.

Proposed changes to ensure accountability in annual budget, and favoured initiatives such as renovating on-campus pub and supporting international students.

Bachelor’S Degree, Accounting

Diploma, Professional Writing