I am a versatile professional with a strong background in customer service, administrative support, and technical skills, holding a Bachelor's degree in Cyber Operations Defense and Forensics from the University of Arizona and an Associate degree in Administrative Professional from Gateway Technical College. Currently serving as a Customer Service representative at Wisconsin Aviation, Inc., I excel in welcoming visitors, managing telecommunications systems, handling customer accounts, and contributing to team efforts. With previous roles in the U.S. Army Reserves, JAC Manufacturing, and Bonded Fibers Midwest Inc., I bring experience in preventive medicine, calibration, quality control, and line operations. Certified in Microsoft Excel, along with completion of the GRIT Gauge™ from Pearson College and Career Readiness Programs, I am proficient in Microsoft Office Suite and possess exceptional interpersonal communication skills. As an administrative assistant, I am adept at managing calendars, scheduling appointments, conducting research, and providing general administrative support. Proactive and solution-oriented, I am eager to contribute my diverse skill set to your organization's success.