- Pleasantly greet customers as they enter the boutique and provide them with exceptional customer service by assisting them in finding products that suit their preferences and needs.- Address and resolve customer service issues promptly and professionally, ensuring a positive shopping experience and customer satisfaction.- Establishing and maintaining positive customer relationships by providing personalized assistance and engaging in genuine conversations.- Collaborate and communicate with team members to deliver consistent service that reflects brand values, supports customer satisfaction goals, and ensures overall store success.- Support customers with checkout, accurately processing sales, managing payments, and carefully handling any transactional inquiries.- Exhibit strong interpersonal skills and teamwork to foster a positive customer experience and a collaborative store environment.- Maintain a clean and organized store environment, including restocking shelves and organizing displays.

- Maintain a constant focus on safety by monitoring the pool and surrounding areas to ensure adherence to safety protocols.- Enforce pool regulations consistently to create a secure, organized environment for all patrons.- Respond quickly and appropriately to emergencies, including activating emergency protocols and contacting emergency services if necessary.- Stay vigilant and prepared to respond rapidly to emergencies at all times, scanning the pool and surrounding areas.- Administer first aid as needed.- Maintain open communication with fellow lifeguards, supervisors, and teachers to coordinate safety efforts, share updates, and address any concerns promptly- Conducted routine safety inspections of equipment, facilities, and chemical levels to preemptively address potential hazards.- Keep accurate records of incidents, accidents, and any other pertinent information.- Participate in ongoing safety training to stay current on rescue techniques and emergency procedures.- Adhere to all Kamehameha Schools policies and procedures to ensure compliance with institutional standards for safety, conduct, and operational integrity.

- Captured high-quality photographs of guests' experiences on charter boats, using freediving techniques to deliver unique underwater images that exceeded guest expectations and enhanced their experience.- Delivered exceptional customer service by engaging with guests in a personable and interactive manner, ensuring a welcoming and memorable experience from start to finish.- Assessed and adapted to marine conditions (wind, tides, and currents) to prioritize guest safety during freediving sessions and while maneuvering around the vessel, demonstrating a proactive approach to risk management.- Managed time effectively by collaborating with the captain and crew to coordinate dive schedules, photo editing timelines, and product delivery, ensuring timely service and product satisfaction.- Promoted and sold photographic products to guests with a customer-focused approach, fostering an enjoyable interaction that increased product interest and contributed to revenue growth.- Applied basic freediving safety protocols to maintain a secure environment for both guests and myself during underwater sessions, reinforcing safety as a top priority in all aspects of the guest experience.

• Works closely with podcast producers, directors, and hosts to optimize content development• Writes engaging scripts for hosts of multiple science- and health-focused podcasts• Writes descriptive, story-focused narration for multiple science and technology documentary podcasts• Writes descriptions, episode show notes, and marketing copy for more than a dozen podcasts• Writes promotional and marketing copy for Voxtopica

• Wrote descriptive narration for two science-focused documentary podcasts• Wrote podcast descriptions and episode show notes for six podcasts• Wrote marketing copy for Voxtopica

• Wrote descriptive narration for a science-focused documentary podcast• Wrote episode show notes for six podcasts

- I help businesses, events, and individuals reach their audiences through authentic photos that share their stories.- I process raw photos in Adobe Lightroom and Photoshop and deliver selected photos to clients.- I collaborate with small businesses to plan the visuals needed to best market their products/services and implement these strategies in creative visual storytelling.- Photo portfolio: www.cassidybutlerphoto.com

- Established meaningful relationships with customers to create a welcoming and accepting environment in coherence with the Starbucks brand. - Resolved customer complaints amicably and received/implemented suggestions.- Prepared coffee and tea beverages efficiently and learned new recipes each shift. - Cleaned and maintained the store. - Adapted quickly to changing policies due to COVID-19.

- Executed lesson plans in general education and special areas such as music, art, and physical education, with a specific focus on each student’s unique learning style.- Managed classroom behavior in grades K-12 through strategies specified for each age group.

- Created online social media content and designed visual merchandise displays for small business boutique and gift shop. - Built loyal customer relationship that led to repetitive sales. - Operated the shop independently on each shift.- Learned details of new products to use as selling points.

- Led employees during shift in delivering outstanding customer service, crafting a high quality product, and maintaining restaurant cleanliness.- Resolved customer complaints and made reparations.- Supported baristas and cooks through clear communication and adjusting their roles as needed.

- Participated in weekly news team meetings to gain valuable technical skills and assign stories.- Covered a variety of human stories including lifestyle, music, food, sports and breaking news. - Collaborated with writers to convey concept, then submitted the story to the writing and photo editor.

I worked directly with campus and community organizations with group sizes ranging from 4-100 people. I created custom programs with activities that aimed to help organizations develop teamwork, communication, and problem-solving skills. I then led teams of facilitators to carry out each program. I managed the timing of each program and adapted programs as they happened to cater to the needs of the group. I also assisted in the evaluation of facilitators. I worked with other TEAM Leaders to facilitate training for potential new hires

• Planned and co-led outdoor trips for college students, including backpacking, hiking, and canoeing excursions.• Demonstrated proficiency in reading topographic maps and interpreting river features for navigation purposes.• Skillfully designed backcountry routes, considering access to resources and ensuring an optimal trip experience.• Maintained a focus on risk management by utilizing Wilderness First Aid Certification to address injuries and illnesses in remote environments.• Employed strong organizational skills to effectively plan and coordinate trips, ensuring participants' safety and enjoyment.

I prepared ski and snowboard rentals for customers. I talked with customers and evaluated the needs they had for their equipment. I learned the ski and snowboard industry to a point that I could thoroughly explain the equipment to customers and assist those who were seeking to buy new equipment.