After proving my abilities and performing well in my Dior position, I got promoted. I now manage the Estee Lauder counter in my Dillard’s store. I use my already gained knowledge of the brand to assist clients with makeup and skincare preferences. Estee Lauder has a smartphone app to further my product knowledge, so I use this tool to help me increase my sales by educating my customers on the products we have to offer. I have also taken the initiative to promote our counter on Facebook and Instagram. I’ve created the social media accounts to promote the business and reach out to new potential clients. This has proven well for the counter due to the many views on both the Facebook and Instagram accounts. I am currently searching for more ways to outsource in the community so that I can create new customer relationships. At the counter, I always strive to keep a neat and tidy workstation as always. I am a team player, so my beauty advisor and I work together to provide excellent customer service to our clients. I believe in positive reinforcement, and making sure my team has all the tools necessary to make our goals and increase our sales. I also go above and beyond for our entire cosmetics department. I am wonderful at creating uniquely designed letters to send to clients. I’ve created my own for Estee Lauder as well as letters for Clinique, Women’s Fragrances, Dior, and Clarins. We use these letters for recruitment purposes as well as communication to current clients. I have also created signage for events that we have for our department. I excel at creating my own unique marketing tools. I am still doing well with my sales goals as I was with my previous position. I always keep up with where we are for our goals, and I make sure we know what we need to do to reach them. This position has given me the opportunity to promote my own business and go even further with a company I already know and love. This new position has proven well so far for me and my experience.

My work at Dillard’s began at the women’s fragrances counter. After I excelled in my responsibilities with this position, I quickly moved to Dior as a beauty advisor where I am better able to showcase my abilities. Working for Christian Dior, I have assisted in meeting our sales goals exceptionally well. I treat every client to a unique experience and make sure to build memorable, long-term relationships. I use my professional makeup artistry skills to provide quality makeovers. I also use my extensive skincare knowledge to provide wonderful facials. I recommend the best products to every guest, and I always satisfy their needs and desires. I pride myself on my excellent customer service skills. I excel in merchandising as well. I assist in arranging cases and displaying visuals, as I also did so when I started at the women’s fragrances counter. My scheduling and time management skills are top notch as well. I’m always on top of my appointments that I have scheduled with my clients as well as my work schedule. I always make sure my counter is well stocked and “client-ready” because I am always prepared and organized. I’ve even implemented a new, unique client information card for our new clients to become members of our client system. I have also created our own recruitment cards for our potential clients. We use these to distribute to Dillard’s customers and invite them to our counter. I have done well and exceeded expectations in this position.

My responsibilities at Dillard’s consist of managing the women’s fragrance counters, selling women’s fragrances, creating a unique customer service experience, and merchandising products and visuals accordingly. I always make sure to satisfy every customer and help them find the best fragrance that fits their personality and preferences. Every customer I see has an unrivaled and unforgettable experience. I pride myself on my excellent customer service skills. I also keep up with the cosmetics department promotions that benefit our customers. Every week I change our visual merchandising for the current fragrance or promotion. I keep the cases and counters looking clean and neat. I make sure the current gift with purchase promotions are properly displayed. I am also certified by the Fragrance Foundation after I took a brief course online through Dillard’s. I am currently exceeding my sales goals at my counters and increasing my numbers every month. I use every ounce of my sales experience to provide the best customer service and to keep increasing my sales numbers.

I am in charge of driving beauty sales in my Walgreens store. I am customer service driven in this position so I am always looking for ways to improve the customer experience and give genuine advice on products in our store. I am also fluent in merchandising strategies in order to make our cosmetics area as pleasing to the eye as possible. Once or twice a month I'll usually have a "Beauty Must Haves" event. These 3 day events usually fall on the weekend and it's my responsibility to make sure the promotion is advertised throughout the store and that the entire team is informed. We use these events to drive sales in the beauty department and I make sure my customers take advantage of the gift or special sale that weekend. My job is to make sure the customer arrives and leaves with a smile and a more than satisfactory visit. I am always displaying our beauty promotions, making sure our sales numbers stay high, and making sure I give the best customer service experience.

I was an Estée Lauder beauty advisor at my local Belk department store. I have always loved cosmetics and find myself in my perfect habitat. I was self taught for quite a while in cosmetics before working here. After being employed here, Estée Lauder trained me quite well on how to keep up with beauty trends, makeup application techniques, and how to manage the counter. The counter that I work is in a small store so I am the only beauty advisor at my counter. I keep up with my daily sales goals and work hard to reach my monthly goals as well. I make sure all of my customers leave with a smile on their face and with a better understanding of their skincare and makeup. I always make sure my counter's promotions are displayed and merchandised properly. For every sale or "gift with purchase" event I have exceeded the company's goals. I am also currently exceeding their numbers from last year. I keep up with my clients and call them for events and sales so that way I can keep up with everything they need or desire. I also make sure to keep a clean work environment at my counter. I make sure everything is neat and organized. Working here taught me a lot about sales and a “customer experience” oriented environment. I was educated on the products very well and knew what to recommend to each customer. I did a lot of customer recruiting outside of the store environment as well. Overall working for Estée Lauder was a great experience and I feel that I made many of my skills stronger here.

I was an Estée Lauder beauty advisor at my local Belk department store. I have always loved cosmetics and find myself in my perfect habitat. I was self taught for quite a while in cosmetics before working here. After being employed here, Estée Lauder trained me quite well on how to keep up with beauty trends, makeup application techniques, and how to manage the counter. The counter that I work is in a small store so I am the only beauty advisor at my counter. I keep up with my daily sales goals and work hard to reach my monthly goals as well. I make sure all of my customers leave with a smile on their face and with a better understanding of their skincare and makeup. I always make sure my counter's promotions are displayed and merchandised properly. For every sale or "gift with purchase" event I have exceeded the company's goals. I am also currently exceeding their numbers from last year. I keep up with my clients and call them for events and sales so that way I can keep up with everything they need or desire. I also make sure to keep a clean work environment at my counter. I make sure everything is neat and organized. Working here taught me a lot about sales and a “customer experience” oriented environment. I was educated on the products very well and knew what to recommend to each customer. I did a lot of customer recruiting outside of the store environment as well. Overall working for Estée Lauder was a great experience and I feel that I made many of my skills stronger here.

In 2015 I decided to pick up a part-time job at my local GameStop. I have an extensive video game collection so I figured GameStop was a great store for me to work in. Here I was responsible for cleanup, keeping the shelves stocked with the proper cases, and assisting customers with video games and console related questions as well as wrapping up their purchases at the POS. I have an adequate amount of video game knowledge, so the tasks came easily to me as well as the selling techniques I was taught to use. I made quite the impact here and I loved every minute of my time spent helping customers receive the best quality of service and assistance.

I quit Taco Bell to receive a better rate of pay and the commute to this job was a little easier as well. Tractor Supply helped me learn many things about sales and how a retail environment works. I was responsible for ringing up customers, keeping the store recovered and looking neat, and cleaning areas in the store. I was also a part of the freight team most Monday mornings. I learned more about the store and its operations on these days. Most of my time was spent greeting customers and seeing to their needs.

I was a cashier at my local Taco Bell for almost a year. This was my first job and I'd acquired a raise while working for the company. Here is where I learned many things about working in a fast paced environment and how to get things done quickly yet efficiently. I was responsible for taking customer orders, keeping the lobby clean, and making sure I got every order correct and distributed in a timely manner.