Cassidy Daniels Email & Phone Number

Act as the primary liaison between the Amerit Last Mile Account and Amazon, managing goals and high-impact initiatives.Designed and implemented a badging process for 270+ employees, improving efficiency and compliance.Created a standardized uniform ordering system, cutting lead times by over two weeks.Oversee corporate billing, POs, and segment-related T&E expenses, identifying cost-saving opportunities.Spearheading a project to organize and standardize process… Show more Act as the primary liaison between the Amerit Last Mile Account and Amazon, managing goals and high-impact initiatives.Designed and implemented a badging process for 270+ employees, improving efficiency and compliance.Created a standardized uniform ordering system, cutting lead times by over two weeks.Oversee corporate billing, POs, and segment-related T&E expenses, identifying cost-saving opportunities.Spearheading a project to organize and standardize process documentation for improved accessibility.Conducting cost analysis on company vehicle provisioning to evaluate potential savings.Manage and deliver key client documents, including Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs). Show less

Oversaw the successful launch of a program across 20+ stations within one year, ensuring all compliance and operational requirements were met.Streamlined project management processes and enhanced communication workflows with field teams, improving efficiency and collaboration.Conducted in-person presentations and training sessions to prepare teams for program launches, driving alignment and readiness.Managed customer satisfaction scores and analyzed feedback post-launch,… Show more Oversaw the successful launch of a program across 20+ stations within one year, ensuring all compliance and operational requirements were met.Streamlined project management processes and enhanced communication workflows with field teams, improving efficiency and collaboration.Conducted in-person presentations and training sessions to prepare teams for program launches, driving alignment and readiness.Managed customer satisfaction scores and analyzed feedback post-launch, identifying opportunities to improve program effectiveness and user experience.Conducted detailed reporting and bridging, contributing insights and data for business reviews to support strategic discussions.Created and distributed a bi-weekly flash update, providing stakeholders with key program updates and performance data.Acted as the central point of coordination between cross-functional teams, ensuring deadlines were met and launches were executed seamlessly. Show less

Identify key business issues and develop solutions and process improvements through direct customer feedback- working with cross-functional teams to ensure operational success.- Investigate CSAT survey data and interface with cross-functional teams to develop and deploy operational and process improvements, identifying key business issues.- Orchestrate and conduct site visits to Amazon delivery stations across the West and Central Regions, presenting to Amazon leadership and… Show more Identify key business issues and develop solutions and process improvements through direct customer feedback- working with cross-functional teams to ensure operational success.- Investigate CSAT survey data and interface with cross-functional teams to develop and deploy operational and process improvements, identifying key business issues.- Orchestrate and conduct site visits to Amazon delivery stations across the West and Central Regions, presenting to Amazon leadership and delivery partners. - Develop operational improvement projects based on feedback acquired, and drive teams through projects to completion.- Compose and present high-level program plans to key stakeholders on a weekly, monthly, and quarterly basis. Show less

Coordinated and scheduled preventative maintenance and repair services across 8 Amazon stations while creating and cultivating relationships with customers. Successfully increased customer sentiment and vehicle compliance at each station, passing California BIT Audits at all locations.- Coordinated and prioritized work for over 2,000 Amazon vehicles across 8 delivery stations to ensure all vehicles stayed in Preventative Maintenance and BIT inspection compliance.- Planned and… Show more Coordinated and scheduled preventative maintenance and repair services across 8 Amazon stations while creating and cultivating relationships with customers. Successfully increased customer sentiment and vehicle compliance at each station, passing California BIT Audits at all locations.- Coordinated and prioritized work for over 2,000 Amazon vehicles across 8 delivery stations to ensure all vehicles stayed in Preventative Maintenance and BIT inspection compliance.- Planned and delegated work to technicians daily, ensuring technicians had adequate workload to remain within billability compliance.- Organized and managed workload during California DOT Audits across 6 Amazon delivery stations, successfully passing all audits. - Created and cultivated relationships with new and existing customers, advised on best practices and resolved daily operational issues. Show less

Thousand Oaks, Ca/Oxnard, Ca

Created and implemented ideas to enhance and grow business internally and externally. Maintained various aspects of day-to-day business operations and created process improvement solutions to increase efficiency, productivity, and growth in our market.- Created and facilitated relationships with potential referral sources, doubling the number of referred patients to our practice in an 8-month period.- Designed and implemented a process for tracking and analyzing the number of… Show more Created and implemented ideas to enhance and grow business internally and externally. Maintained various aspects of day-to-day business operations and created process improvement solutions to increase efficiency, productivity, and growth in our market.- Created and facilitated relationships with potential referral sources, doubling the number of referred patients to our practice in an 8-month period.- Designed and implemented a process for tracking and analyzing the number of patients seen and referred.- Revitalized and standardized various operational functions across our Thousand Oaks and Oxnard offices.- Examined employee and physician productivity and restructured processes to ensure growth and productivity objectives were met. Show less

Moorpark, Ca

- Coordinated workflow and delegated tasks to appropriate team members.- Assisted in managing employees, workflow, delegation of tasks, and schedules. - Created purchase orders and received all inventory via Millenium, ensuring all items had been received.- Coordinated and analyzed online presence on multiple digital marketing platforms including Instagram and Facebook, ensuring a steady online presence and customer engagement.

Westlake Village

- Owned projects throughout lifecycle and managed through closing.- Managed full scope of projects to completion, ensuring project success.- Coordinated and scheduled appointments for sales team.- Utilized QuickBooks for invoicing and to keep track of income and expenses.- Managed all online presence including websites and social media.

- Increased traffic and engagement to our social media pages by creating and analyzing a steady online presence with engaging content.- Strategized digital marketing efforts for LinkedIn, Facebook, and Twitter by utilizing analytics and adjusting content and timing appropriately.- Created a new facet of organic traffic by creating a company blog and writing original weekly blog posts.

Greater San Diego Area

- Conducted market research by creating original surveys using MailChimp.- Implemented market research by reaching out to potential customers in our target market to get advice on ways to better our products and our marketing strategies. - Created and analyzed organic traffic by making and monitoring engagement with original social media content for LinkedIn, Facebook, and Twitter while actively maintaining and engaging with comments, messages, and followers. - Created a… Show more - Conducted market research by creating original surveys using MailChimp.- Implemented market research by reaching out to potential customers in our target market to get advice on ways to better our products and our marketing strategies. - Created and analyzed organic traffic by making and monitoring engagement with original social media content for LinkedIn, Facebook, and Twitter while actively maintaining and engaging with comments, messages, and followers. - Created a new facet of organic traffic by writing original blog posts and maintaining company blog in order to gain more insight on what potential customers in the industry were interested in.- Strategized digital marketing efforts by utilizing analytics to adjust content where needed. - Conducted search engine optimization for all company and product websites by directly editing our WordPress pages Show less