Manage the operation in an area with 400 Cast Members daily by monitoring staffing, breaks, and position workload.Navigate unique attraction downtimes prioritizing Safety while considering the park wide impact when making high-stakes decisions.Create a sense of Inclusion and belonging with Cast Members from various backgrounds and cultures by developing personal relationships.Mentor Coordinators and Cast Members to help them grow confidence and skills required to take their Disney Career to the next level.Partner with Entertainment, Merchandise, Custodial, and Food and Beverage lines of business to bring over 9,000 Guests the nighttime spectacular Fantasmic! every night.Seek Creative solutions to guest situations through strategic thinking and follow up with Cast Members to assist in their Guest Service development.

Maintained the Disney standard of storytelling with a highly Themed attraction like the Twilight Zone Tower of Terror creating meaningful experiences and intent to return.Efficiently operated E-Ticket attractions to meet or exceed the Guest Carry Target to maximize the Guest satisfaction.Promoted a high standard of Safety while operating high-speed attractions during regular operation, ride evacuations, and emergency situations.

Managed Themed escape rooms where employees created a meaningful challenge for up to 200 guests daily. Developed Team Building courses that fostered an inclusive environment of teamwork and celebration and trained new employees on offering these courses. Utilized multiple client management software including Bookeo and Hubstpot to keep the operation running Efficiently.

Assisted in detailed note-taking via Excel during studies, production of reports submitted to the FDA, and preliminary communication with participants.Established and maintained rigorous COVID-19 Safety policies.

Teaching 1-2 yoga classes a week during the school year. A variation of styles of classes with focus on relaxation and strengthening the mind and body. Wellness Student Employee of the Month in March 2020.

Perform as a princess at birthday parties, working with kids and leading them in games and other birthday celebrations.

Worked for musical theatre summer camp program in a classroom setting with children 3rd-8th grade. Teaching acting workshops, managing behavior and functionality, led duties of high school volunteers with the camp, and communication with parents.

Worked in a classroom setting with children from Kindergarten to 8th Graders and taught science basics. Also played camp games and brought summer fun into the classroom.

Worked at odd hours of the day to assure the safety of the students living in the residence hall and assist them in any way.